Super Hauling Solution IncReviews of superhaulingsolution.com

The Company was very quick to provide a low ball offer and take my deposit. When time came to pick up car and deliver communication went silent. Car was never picked up or delivered. I would not recommend dealing with either Bryan or Daniel. When it came time for refunding my deposit they initially were going to charge me administration fees. When I discussed with Manager and stated I had documented our communication he then changed his position and said it would be refunded. It's now been almost 3 weeks and still no credit. When I reach out I either get no response or I get I'll check with accounting and then no response. DO NOT USE THIS COMPANY THEY ARE HORRIBLE.

Poor communication, repeated delays, and unfair refund policy I had a very frustrating experience with this company. My vehicle shipment was repeatedly delayed, and after all the back and forth, the driver was canceled without informing me properly. This caused unnecessary stress and wasted my time. I paid a $100 deposit to arrange the shipment, but when I requested a refund, they told me they would deduct $50 for load board fees, dispatcher fees, and other administrative costs, leaving me with only $50. I understand that arranging transportation involves costs, but as a customer, I should not have to bear these expenses when I have experienced repeated delays and poor communication, especially when the driver was canceled without my knowledge. The entire experience was disappointing, from the lack of communication to the way they handled my refund. I expected a professional and reliable service, but that was not my experience. I would advise anyone considering this company to get everything in writing, clarify the cancellation and refund policy before paying any deposit, and be cautious about the promises made regarding pickup dates. Based on my experience, I would not recommend this company.

They suck do not use this service

This company will reach out, send you a low ball quote, lie to you about having issues with driver, tell you they need to find a new driver...and then double or triple the price. After days of playing games and you've finally had enough and request a refund of deposit....they do the most to try and keep your deposit. Mine was returned...AFTER I contacted GDOT. STAY AWAY FROM THESE PEOPLE AT ALL COSTS. "BRIAN" IS A HABITUAL LIAR. Ive done research..this seems to be their pattern.

Complete Fraud! I had a signed contract with SHS and paid a deposit. As soon as that was complete, I got a message saying I needed to pay more to get a driver. I refused and escalated to their "support" who said they would take care of it at the price quoted. After that, it was messages every day saying they were "working on it" and "we'll have someone today". Complete lies. I went with a competitor (Hippo Haul) who completed everything, including a cross-country haul (WA to IA), in 3 days total. I've filed a complaint with the Federal Motor Carrier Safety Administration, Disputed the Credit Card Charge, and more. Next is notifying the Attorney General in their state. I wish I had found Hippo Haul first, because they actually did the job. Avoid this company at all costs! *In response to their reply: I saved all the texts and emails from Brian. You can "respectfully disagree" with whatever you want, but facts are still facts. You didn't fulfill the contract you created, and tried to get me to pay more AFTER it was signed. It's a scummy tactic and it shows why people shouldn't use your service.

DO NOT USE! They are a total scam. I scheduled a month in advanced, called the DOT about their licensing, and asked a ton of questions about their two negative reviews (at the time). Michael Jones assured me that the negative reviews present were examples of same-day scheduling which is why things had gone awry in those cases. WRONG- things went awry because it’s a completely FAKE business. THEY WILL NEVER PICK UP YOUR CAR. THEY ARE A HUGE SCAM. The day before the pickup they suddenly couldn’t allow the 200# of items in the vehicle, but then they weren’t sure maybe they could-however Michael continually couldn’t answer directly, and refused to answer calls. The next day (the date of the pickup) they tried to move the date-despite well knowing that I was leaving the state the very next morning at 5am. I had mentioned this a month ago because of the issue of contracting and brokering etc, and Michael has assured me it wouldn’t happen bc I scheduled so far in advance- obviously a lie. After much back and forth they “promised” they could find me a driver for the same day but at that point it felt obvious that it was a sham. Other reviews had rolled in about everyone being scammed and as far as I’m concerned I was scammed as well. The guy didn’t even know what time zone it was in the state they were supposed to do my pickup. I will make sure to edit about whether or not I receive my deposit back.

This place is a SCAM!!! Don’t fall for it. All these positive reviews are fake. Avoid them at all cost. This is a real person with a real experience with them. They make it seem like you will legitimately get your car to your destination but it’s just so they can pull money from you with no service. I had requested to have my car transported gave the deposit set the date and everything, me and the person spoke about a particular date several times it was even documented. A day before the service I reached out just to confirm and he tells me the person to come ship the vehicle will come A WEEK AFTER. AFTER THE DATE WAS ALREADY PLANNED IN ADVANCE SEVERAL TIMES. LIKE THAT ISN’T A HUGE INCONVENIENCE. So as frustrating as that was I just decided to get a refund. I reached out 3 times for my refund. And a week later the person states I will only get half of my refund??? What. How am I getting half of my hard earned money for a service that never happened. These people have lost it and they are scammers that’s what they do. Every penny to them that they can lure and add counts. The person said it’s because of these “fees” like “load board fees” what’s with all the fees for a service that never even happened. Then I advocated to receive my refund in full. Because there was no service completed no reason to keep half or any of my money. Then the person reached back out to me and said they managed to get me approved for the full amount I was owed. $165 can be transferred to my account. So this is a a caught up scam. How was my full amount owed $165. When I payed $200 for no service. And on top of that they were trying to just cut half $100 to be sent back to me? Yes this all doesn’t add up and avoid this fake company. On top of that do yourself a favor and look up the company’s address on their website it’s points back to an individuals house not a building. This company is beyond fake and scammers just to get people to send “deposits” so it can add up for them.

Terrible experience. Do no book with this company. Communication is nonexistent. It's a bait and switch. We agreed on a date. We waited all day and no one came. They "guaranteed" someone would come the next day...you guessed it, no one showed. The driver was never on the way. I doubt they ever secured one. I will be filing a chargeback with my cc for the deposit. They do not respect your time or you.