Superdupersales is listed under Computers & Phones.
Superdupersales (superdupersales.com) has 18 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Wilco1
Ordered laptop and paid $1299.99 through PayPal. Next day , received confirmation of payment and shipment. Fedex shipment tracking number proved to be a fake number. Delivery was promised in 7-10 working days. Item never arrived. Contacted vendor by email and message but received no response. No telephone number provided by vendor. Scam artists who should be shut down by the BBB. Now am trying to get refund from PayPal 😢
Bernadette
I too ordered a computer which promised a tracking number at time of purchase. Three days latter I received info my computer had shipped. It said 10 business days and i would receive it. 2 days after it was to arrive no computer and no more correspondence. Trying to get refund from paypal.
ttoomm
BE SURE TO READ THE FIRST TWO REVIEWS (May 9 & June 4) IT IS A CONTINUING SAGA (Tom Galaxy, below) The Good: They do respond to messages sent through their website's interface. The Bad: Responding promptly is of zero help if they never do what they say. * merchandise originally to arrive May 23 * then a commitment of "Friday" (would have been June 5th) * then a promise to send "another package" this time with a tracking number. * asked for tracking number * finally asked that they tell me when they expected to ship * SuperDuperSales apparently had no idea when the might ship because their reply was to CANCEL THE ORDER They canceled an order that they assured me three times was "in transit", "shipped through a forwarder" or would "arrive Friday" So the day before the credit card payment was due I disputed the PayPal charges. PayPal's Guarantee was no help at all. I received one Artificial Intelligence response that 'it looks OK to us.' And once they cancel the Dispute you can't dispute their findings. And their call centers are closed (COVID-19)
Tom G.
I promised I would post again. My order (iPad Mini) hasn't arrived yet. The order confirmation message from SuperDuperSales said to expect delivery in 7-10 working days. I messaged SuperDuperSales after 14 working days. The GOOD NEWS is that once again they answered the same day. They now say to expect delivery at 19-20 working days (not sure how to count Memorial Day.) So the interval will be twice what was promised initially. I need to note in fairness that it is 2020 and in the midst of the Coronavirus Pandemic which could easily delay the shipping interval (I suspect this is coming to me from Asia.)
Cliff
Stay away from this website! It’s a Scam! Ordered a laptop from them but never arrived. They sent an email that it’s shipped but no tracking number. I emailed them, asking when my product will arrive but no response. Their website claimed they base in New York, but they’re actually scammers from China. The lesson learned to check the reviews about the site first before ordering anything.
TK
Stay away from this business. This is a scam!
Mike H.
Just like others, I ordered a laptop. Should have known to good a price to be true. I have emailed them 3 times with no answer. Got the "Order has Shipped" email, but no tracking info. Only way to contact them is email, but what good is that if they don't respond. I notified them on last email that if I did not hear from them within 2 days I would contact Pay Pal and cancel order. Guess what, 3 days have now passed and I am going to contact Pay Pal. Stay away from this shady business.
scott M.
Ordered a computer, 6 days later I got an eMail that it has shipped but no tracking number assigned. Repeated attempts to communicate with them via their online chat and eMail had no response. Do not use this company.
