customer
Couldn't get past the first blood moon…
Couldn't get past the first blood moon without the server crashing

Supercraft is a game server hosting platform built for players, communities, and creators who want reliable multiplayer servers without the usual setup pain. We provide hosted servers for popular survival and sandbox games, with a focus on simple deployment, stable performance, useful control-panel features, and responsive support.Our goal is to make it easy for anyone to launch and manage a private or public game server, whether they are running a small world for friends or building a larger community. Supercraft helps customers avoid the technical complexity of renting raw infrastructure, configuring game files manually, opening ports, handling restarts, or troubleshooting common server issues from scratch.Alongside our main hosting platform, Supercraft also operates community and developer-focused projects. 7d2d.net is our dedicated 7 Days to Die community site with guides, tools, wiki content, and player resources. We also build Game Server Backend at gsb.supercraft.host, a backend platform for indie multiplayer games that need services such as player data, leaderboards, identity, and game-server infrastructure.We focus on practical features that matter to real players and developers: fast setup, clear pricing, easy server management, backups where available, mod-friendly workflows where supported, helpful documentation, and game-specific resources. Our team continues to improve the platform based on customer feedback, game updates, and the needs of active multiplayer communities.Whether you are hosting for friends, running a Discord community, managing a public server, or building a multiplayer game, Supercraft aims to provide dependable infrastructure and useful tools for the game-server ecosystem.
Supercraft (supercraft.host) has 363 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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customer
Couldn't get past the first blood moon without the server crashing
Carlh
not able to use botman or csmm.
Response from SupercraftDec 20, 2021
We never advertised supporting Botman or CSMM. Just opposite - our page states explicitly we don't support them (https://7d2d.net/help). All supported modpacks are clearly listed in our plan descriptions. Additionally we also provide 7 days to test the service with full refund policy. Users may install supported mods and see if that works for them. Botman and CSMM (and ServerTools) are heavyweight extensions that change the game binaries which is not supported at the moment. If they are one day, the price will be most likely higher.
Gizmo
I had the worst experience with the hosting company, By far the most disrespectful unprofessional service out there. I'm very glad I chose to get a refund, definitely won't be returning! You say it like it took place for a hour or something it was instant literally seconds after I made the ticket you guys forced closed the server and kicked me out of the panel and no warning or anything just blocked me from the files so I couldn't grab a file I made. No one even attempted to talk to me about why I was wanting a refund or anything. Very unprofessional in the support emails all in all terrible service provider.
Response from SupercraftOct 29, 2021
The context for others. You purchased a service. Used it for 3 days. Then you requested refund. You got refunded without any problem. Then you came with a request to get you "your" data (save). According to our terms (which you accepted), after a refund the service is terminated, so we no longer support you. You got clear and neutral explanation (which I can enclose if necessary). If there is something we did wrong you could share so others judge themselves. --- The explanation is simple. There was an email, so it was handled. Not in seconds, but in about 10 minutes. You asked for a refund so you got it. It triggered the process of termination which is automated (cancel of subscription, termination, refund). No conspiracy theory. I am hoping at least you are feeling better now having added this negative review :)
customer
Never got it to work
Mojo
Pathetic ! No one that runs a honest 7 dtd server wants your service! Boycott would better idea
Response from SupercraftMay 3, 2021
We had to delete this person's account because of rude emails sent to us. After refunding full payment we got some more emails with hate-speech. Later we got this review. No more comments needed.
customer
Can't login and have submit and tried to contact with no help
Response from SupercraftApr 15, 2021
The problem with not being able to reset password was caused by email (login) typed with Capslock. You were supported and we exchanged a few emails. I did ask you to remove this review as it's not relevant to the hosting services, but I definitely find it a negative and vindictive gesture. Not very nice of you.