James D.
Took payment and then never shipped my…
Took payment and then never shipped my books. They claim to be using OSM as a 3rd party shipper. OSM says that they created a "tag" but never received the books for shipment. Customer service is crap.
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Super Book Deals (superbookdeals.com) has 47 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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James D.
Took payment and then never shipped my books. They claim to be using OSM as a 3rd party shipper. OSM says that they created a "tag" but never received the books for shipment. Customer service is crap.
Sarah A.
Ware nie erhalten , am 25.1. bestellt , am 19.2. Storno vom Verkäufer , Buch wird aber immer noch als leiferbar angeboten , ein miese Masche !!
Leem
I ordered this item on Nov 19 and it did not ship until after I contacted the seller on Nov 27 asking for a tracking number. When it finally shipped on Dec 2, it was sent as Cash on Delivery even though the order had already been paid for at checkout. Because the item was late and the payment method was changed without my consent, I did not accept the delivery. I documented the timeline in Amazon’s order support, selected “item arrived too late,” and explained that the shipment was unauthorized COD. Amazon reviewed the situation and issued a full refund. My advice to other buyers is to monitor shipping closely, don’t accept unauthorized COD deliveries, and use Amazon’s A-to-Z Guarantee if a seller changes payment terms or ships significantly late.
K J B T.
Almost a month after ordering, the book still has not shipped, and there has been zero communication after several attempts. Judging by online and Amazon reviews, this seller is at best incompetent, at worst a straight-up FRAUD **UPDATE The book shipped Jan 9, over a month after the order. Still no communication from seller.
Dario T.
This may be a sham company. Ordered a book on Alibris from this company on 7/26, they claim it was sent on 7/27, it still hadn't arrived by 8/13. USPS tracking said it was still awaiting the book. I contacted them and instantly received a boilerplate letter that said USPS had damaged the book beyond repair, and they didn't have a replacement. I checked and there are two other copies listed on their site. They say they're working on a refund. I don't believe them. I'll contact my bank to get a chargeback.
ronnie N.
No book despatched after 17 days. No communication at all. Impossible to get through to them.
Mark B.
Ordered a book which never arrived. They said that they had sent another. Never arrived. They now say they’ve issued a refund… we will see if that arrives.
Jacqueline W.
Book never delivered but they claim it was, but never gave a date of when. Walmart did nothing to help me except send my email to this terrible company. I been waiting 6 weeks for the book to be delivered as a gift to my elderly mother. Now I have to start filing complaints and call my credit card company. USPS said it was not delivered so I know this company is fraudulent! The last email I got said the book was delayed. Never doing business with Walmart.com again since they are doing business with a fraud company!