SUPCASESUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingComputers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
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Showing 750 reviews with 5 stars · Clear filters
Michael B.
Supcase stands behind their product. They sent me a free replacement when I had a problem with a portion of the case. Bravo!
Response from SUPCASEApr 1, 2026
Hey Michael, We really appreciate your kind words! It’s important to us that every Supcase works perfectly for our customers, and we’re glad we could sort out the replacement quickly 👍📱. Thanks for trusting us — we’re happy to have you with us! 💙 Best regards, Supcase Support Team
g L.
First off Thank you for the gifts. Let me say I've never had or heard of a company sending a customer a thank you gift I think that's awesome so many businesses don't even get the order right let alone send out a thank you I think that's very good you show your customer appreciation, and in turn you'll get more sales I believe speaking for myself I know I'll be back to purchase again and I will refer people as well Thanks 😊
Response from SUPCASEApr 1, 2026
Hi G Land, Wow — thank you for this amazing feedback! We’re so glad you enjoyed the gifts 🎁 It’s our way of showing appreciation for customers like you. Knowing you’ll be back and even referring friends truly means the world to us ❤️ Thanks again for your support — we can’t wait to keep protecting your devices! 📱✨ Best regards, Supcase Support Team
Shane P.
Customer service was quick and easy. After I posted that two of the cases for the 2018 iPad Pro cracked in the corners out of warranty they sent me a backup case in addition to the original replacement case. Also they gave me instructions on how to extend my warranty from 12 months to 24 months. This is the type of customer service that gives customers confidence in the product and the warranty process. Great job.
Response from SUPCASEApr 1, 2026
Hi Shane, Hey, thanks for sharing your thoughts! We’re really glad our team could make things easy for you. We’re so sorry your iPad Pro cases cracked three times— that’s definitely not what we want. For some extra peace of mind, our standard warranty covers 12 months, and with the extended warranty, coverage can go up to 24 months. If you have any questions or just want to check something about the warranty, feel free to email us at [email protected] or call +1 888-981-8159 (Mon–Fri 9am–4pm ET) — we’re always happy to help! Thanks again for your feedback, Shane. We really appreciate it, and hope your current case keeps your iPad safe for a long time! Best regards, Supcase Support Team
Natasha S.
Customer service were very quick to respond and also to action my replacement case. I appreciate the fact that the company terms included a one time case replacement within the 1st year. The case saved my very expensive Z fold 7 from cracking its screen.
Response from SUPCASEApr 1, 2026
Hi Natasha, Wow, we’re so happy to hear your Z Fold 7 is still safe and sound! Thanks for the kind words about our customer service — we love being able to help quickly when needed. Enjoy your case, and here’s to many more worry-free drops (or clumsy moments 😄)! Best regards, Supcase Support Team
J. O.
While it is a bummer that the privacy screen protector is only available on a certain color, the customer service response was extremely prompt and informative. As always, the case is great, and I cannot wait to use it with this phone for however many years
Response from SUPCASEApr 1, 2026
Hi J., Thanks so much for your kind words! 😊 We’re glad our team could help quickly and that you’re happy with your case. Totally hear you on the privacy screen color — we love feedback like this and will share it with our product team. Enjoy using your case for many years to come, and thanks for sticking with us! 🙌 Best regards, Supcase Support Team
Angelia E.
Great company. They sent me a new case after the one I had was messed up. Get the warranty for everything you buy. Better safe than sorry. Suppose cases are very Nice. I highly recommend them and the company!!!
Response from SUPCASEApr 1, 2026
Hi Angelia, Thanks a ton for sharing this! 😄 So happy we could sort out a new case for you — and yes, getting that warranty is always a smart move ✅. We’re thrilled you’re enjoying your case and your support really makes our day! Best regards, Supcase Support Team
Robert
Very responsive customer service
Response from SUPCASEApr 1, 2026
Hi Robert, Thanks a bunch for leaving this! 😄 We’re super happy our team could help quickly — being responsive is what we love to do. Your feedback totally made our day! 🙌 Best regards, Supcase Support Team
Don
Working with Supcase to get a new phone holster/clip was easy and the response was very quick. The phone case is very nice, durable and works great, but just from day to day use, the holster/clip is what broke, therefore not being able to secure my phone.
Response from SUPCASEApr 1, 2026
Hi Don 😎 Thanks a ton for the feedback! Love that the case is durable and working well 💪 Bummer about the belt clip — we get it, daily use can be rough 😅 Your notes are super helpful for our team, and we’ll try to make future belt clips extra strong 🔧 Really appreciate your support — hope your next belt clip lasts much longer! Best regards, Supcase Support Team