Clarissa
Great service…
Everything was quick and the customer service was great
Response from SUPCASEJul 10, 2026
We deeply value your positive feedback and always aim to deliver efficient, thoughtful support to every customer.

SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingComputers & Phones · Atlanta, Georgia
Excellent

Computers & Phones · Atlanta, Georgia
Excellent

Computers & Phones · Atlanta, Georgia
Excellent

Computers & Phones · Atlanta, Georgia
Great
Showing 750 reviews with 5 stars · Clear filters
Clarissa
Everything was quick and the customer service was great
Response from SUPCASEJul 10, 2026
We deeply value your positive feedback and always aim to deliver efficient, thoughtful support to every customer.
Curtis M.
My Supcase is a great case for my current S25 Ultra. I have owned them for my previous Note 9's and they work fantastic to protect my devices. They are very durable and the beltclip option is great to keeping my phone safe but easily available. I recently had the belt clip holster break at the top and I called customer service and they sent me a replacement under warranty. Thank you for making a great product and backing it with great customer service and support.
Response from SUPCASEJul 10, 2026
We’re thrilled our cases have reliably protected all your Samsung devices over the years. It’s wonderful to hear the belt clip design works perfectly for your daily carry. Thank you for your long-standing trust in our durable gear and support.
Carlos
Excellent customer service and warranty experience! I had an issue with my iPhone 17 Pro Max case, and SUPCASE honored the warranty without any hassle. The replacement process was quick and easy, and my new case was delivered much faster than I expected. I’m very satisfied with how everything was handled and truly appreciate the fast response and excellent support. This kind of customer service gives me confidence in continuing to buy SUPCASE products. Highly recommended!
Response from SUPCASEJul 10, 2026
We truly appreciate your kind words about our warranty service. It’s our priority to streamline the replacement process and deliver solutions without unnecessary trouble. Your trust means a great deal, and we’re thankful you’ll keep choosing our protective gear in the future.
customer
We had an issue with our original phone case, reached out to customer service and received a replacement in just a couple of days! Overall it's been a great case and the company has been good too.
Response from SUPCASEJul 10, 2026
We’re glad we could send your replacement swiftly after you contacted us about your case. Thank you for recognizing both our durable products and reliable support!
Keith E.
Customer service was stellar. My issue was resolved quickly and I'm extremely satisfied. I will purchase again. I love the watch case from Supcase as well
Response from SUPCASEJul 9, 2026
We’re delighted our support team handled your problem swiftly and left you fully satisfied. It means a lot that you love our watch case and plan to shop with us again.
gary W.
fantastic case heavy duty case even when i have drop my phone and that's a lot nothing happens i did have one problem and i was trying to get a new screen protector so emailed them asking where to buy from as i was brought from amazon and new it was 13 months old they sent me a new unit had it 8th july 2026 about 3 days after speaking to them yes the case are a little bit dearer but i have brought a lot off case in the past and i think i have found my go to case its from SUPCASE keep up the good work
Response from SUPCASEJul 9, 2026
We are delighted that this heavy-duty case provided comprehensive protection for your phone during multiple drops, and we would be happy to arrange an immediate replacement for you under our after-sales service. Thank you for choosing us as your preferred phone case brand; we remain committed to providing you with rugged and reliable products.
Bharat J.
Amazing fast resolution of my issue!
Response from SUPCASEJul 9, 2026
Glad that we could resolve your problem efficiently for you!
Brook H.
The service provided by these guys is amazing. The first Supcase I ordered had an issue with the back lens covers falling off. Called them up and had a new case heading my way the next day. This time, I was just outside of the one-year warranty. Called them up with an issue of the rubber separating from the back of my case. The agent pointed out that I had registered Supcase and gotten the free extended warranty. Bingo! A quick verification of my Amazon invoice and a new case was on my way. Everybody can battle for low prices, but it’s the service after the sale that means the most to me. These guys are awesome and all of my cases for iPads and minis will also come from Supcase.
Response from SUPCASEJul 9, 2026
Thank you very much for your detailed and sincere review! We take pride in providing attentive after-sales service to ensure any product issues you encounter are resolved smoothly. Reliable after-sales support is always our top priority, and we are delighted that you have experienced this firsthand. We would be honored to be your brand of choice should you need a case for your iPhone, iPad, or iPad Mini in the future.