SUPCASEReviews of supcase.com

4.8818 reviews
Computers & Phones
5770 SHILOH RD STE 100, ALPHARETTA, Georgia

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SUPCASE

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About SUPCASE

SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.

SUPCASE (supcase.com) has 818 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: supcase.com
Website: supcase.com
Category: Computers & Phones
Location: ALPHARETTA, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SUPCASE reviews

Showing 750 reviews with 5 stars · Clear filters

John B.
Jul 13, 2026
When the holster broke on my supcase I…
When the holster broke on my supcase I contacted the support department. I sent picture of my broken holster and they confirmed my case was under warranty. They immediately shipped an entire new unit including the phone case and holster. I was only expecting a replacement holster
Response from SUPCASEJul 13, 2026
We were glad to assist you through our after-sales service after your holster malfunctioned. After checking the photos you submitted and confirming your warranty eligibility, we processed your request promptly. We’re happy to exceed your expectations during the whole process.
customer
Jul 11, 2026
I have been using Supcase for years…
I have been using Supcase for years with all my Family phones , good protection and quality. First time that I had to use the warranty and they came through. Easy process , will keep buying this brand.
Response from SUPCASEJul 13, 2026
We’re honored that our protective cases have served every member of your family for years. It means a lot that our after-sales service delivered a seamless experience when you needed warranty support, and we’re grateful for your continuous loyalty to our brand.
BL
Jul 10, 2026
Warranty
I appreciate the customer service and 2 year warranty. Supcase stands behind their products.
Response from SUPCASEJul 13, 2026
We truly appreciate your recognition of our attentive after-sales service. We always stand firmly behind every product we make for all our customers.
Diane P.
Jul 10, 2026
Thank you for replacing the case
Thank you for replacing the case! We really appreciate it!
Response from SUPCASEJul 13, 2026
It’s our pleasure to assist you through our after-sales service; glad we could sort things out for you.
Stephen D.
Jul 10, 2026
Love my Supcase
The customer support was awesome. My agent stayed on top of the process even when I was dragging my feet. All we use is Supcase devices and the mag safe wallet is like second nature.
Response from SUPCASEJul 13, 2026
We’re delighted that our support agent patiently kept track of your after-sales service process for you. It’s a great honor that our products, including the MagSafe wallet, have become your daily essential for all your devices.
Jason M.
Jul 10, 2026
Customer support
I reached out to customer support after I placed a order asking if they would honor the military discount. They simply stated, send a screen shot if IDme. And we will honor it. My account was credited back. That is taking care of a customer and will have me coming back again. I will be ordering the wallet next. The case was good quality and feels better than any UAG I ha e owned. Thank you for creating a great product and treating your customers rifht.
Response from SUPCASEJul 10, 2026
We really appreciate you sharing this positive experience with our military discount policy. It’s wonderful to hear our case outperforms other brands you’ve tried, and we look forward to your upcoming wallet order. We always strive to deliver premium products and thoughtful after-sales service to every customer.
Jessie C.
Jul 10, 2026
Broken belt clip
Easy to contact, friendly helpful service, quick warranty replacement. Will use them again.
Response from SUPCASEJul 10, 2026
It’s our pleasure to provide accessible and attentive after-sales service. We’re glad your warranty after-sales service went smoothly.
Christine P.
Jul 9, 2026
No complaints…
Quick to respond to inquiry and replace broken part at no charge. Very easy to deal with.
Response from SUPCASEJul 10, 2026
We always respond to inquiries promptly via our after-sales service. It’s a pleasure to deliver a hassle-free experience for you.

SUPCASEReviews of supcase.com

About SUPCASE

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SUPCASEReviews of supcase.com

SUPCASE reviews

When the holster broke on my supcase I…

I have been using Supcase for years…

Warranty

Thank you for replacing the case

Love my Supcase

Customer support

Broken belt clip

No complaints…

About SUPCASE

About these reviews

More in Computers & Phones, Georgia

LigaProBrasil.com

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Recargadoble - Recargas internacionales

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SUPCASE reviews

When the holster broke on my supcase I…

I have been using Supcase for years…

Warranty

Thank you for replacing the case

Love my Supcase

Customer support

Broken belt clip

No complaints…