SUPCASESUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingComputers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Great
Showing 750 reviews with 5 stars · Clear filters
E B.
Warranty experience was A++
Response from SUPCASEAug 5, 2026
Thank you so much for the fantastic rating on your warranty experience. It makes our whole team happy to know the process worked out well for you. We always strive to deliver smooth and hassle‑free support for every customer.
Paul S.
Vera, your representative was responsive and helpful. I received the warranty replacement on a timely basis. The Beetle Pro is case I can depend upon to give excellent protection to my iPhone and I prefer not to carry the phone in a pocket, hence the included holster is a great addition to the Beetle system. However, the latch on the holster appears to be a weak spot, subject to breakage. Perhaps a little re-engineering would be appropriate to strengthen it while still making it easy to un-latch and remove the phone.
Response from SUPCASEAug 5, 2026
Thank you for your detailed and thoughtful feedback. We are thrilled Vera delivered such responsive and helpful support for your warranty request, and we’re pleased your replacement arrived in good time. It’s wonderful to hear you rely on the Beetle Pro for solid iPhone protection and value the convenience the holster brings to your daily use. We take your observation about the holster very seriously. Your suggestion for design improvements will be passed directly over to our product development team, as we aim to boost durability while keeping it simple to open. We truly appreciate you taking the time to share these valuable insights with us.
Alyssa
Customer service was timely and kind. They followed up and answered all of my questions and concerns. I will highly recommend this product to anyone I know.
Response from SUPCASEAug 5, 2026
Thank you so much for your wonderful feedback. We are glad our support team could respond to you in a timely manner and address all your questions thoroughly. It is truly rewarding to earn your recognition and your willingness to recommend us to others. We will keep working hard to maintain this level of experience for every customer.
Sara V.
I was very good experience with the Support at the sun Case the was replace Man my irons
Response from SUPCASEAug 5, 2026
Thank you for your feedback. We are happy to hear you had a positive experience with our support team and that your replacement was arranged for you. We greatly value your satisfaction and will keep working to deliver reliable service for all our customers.
KM
Very easy to get a replacement. Fantastic Customer Service and prompt service. Very Satisfied and a long time customer of Supcase.
Response from SUPCASEAug 5, 2026
Thank you for being such a long‑time valued customer. We are glad the replacement process went smoothly for you and that our team could deliver prompt support. Your continued loyalty means the world to us, and we will keep striving to maintain this positive experience for you.
Jerry C.
A product is only as good as its warranty and it’s after the sell support . Saying that , SupCase is a great product ! It’s the only phone case I buy ! I’m a busy man and I do a lot of activities that are not always easy on a phone or it’s case but SupCase keeps my phone safe and if I have a occasional problem with a case or clip , SupCase has always come through for me and makes it right ! Thank you SupCase !
Response from SUPCASEAug 5, 2026
Thank you for this heartfelt feedback. We completely agree that reliable warranty and after‑sales support matter just as much as the product itself. It means so much that you consistently choose SUPCASE for your active lifestyle. We are glad our cases can keep your phone well‑protected through heavy daily use, and we appreciate your trust whenever issues pop up. Our team will keep working hard to stand behind every purchase for you and all our customers.
Ian
Clip on belt holster broke, they sent a replacement along with a new case for the phone in less then a week from submitting warranty claim. Would purchase from again!!
Response from SUPCASEAug 4, 2026
We truly appreciate you sharing this wonderful feedback. We are delighted that your warranty request was processed quickly and you received your replacement promptly. It brings us great joy to earn your trust and we look forward to serving you again in the future.
Andrew O.
Quick and efficient dispatch of replacement case
Response from SUPCASEAug 3, 2026
Thank you for your positive feedback. We are glad the arrangement was processed smoothly for you. We hope your new case works perfectly for your daily use.