SUPCASESUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingComputers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Great
Showing 750 reviews with 5 stars · Clear filters
robb W.
Easy to process the warranty. customer service was great. fast response time to emails
Response from SUPCASEOct 21, 2026
We truly appreciate your wonderful feedback! We’re thrilled our warranty process was smooth and that our team got back to you quickly. We always aim to keep our support simple and responsive for every customer.
Stanley W.
I am super impressed with Supcase customer support! Lilian was fantastic. She honored the warranty without hassle and ensured a replacement was sent out quickly. Outstanding service like this makes me confident in buying from them again.
Response from SUPCASEOct 21, 2026
We are so grateful for your kind words! It makes our whole team happy to hear you had such a seamless warranty experience with Lilian. We strive to deliver straightforward, reliable support so our customers can shop with confidence.
형민 김.
친절하고 상품에 대한 고객응대 및 보증서비스가 만족스럽습니다.
Response from SUPCASEOct 20, 2026
정말 감사합니다! 친절한 안내와 보증 서비스에 만족해 주셔서 기쁩니다. 앞으로도 좋은 품질과 서비스로 보답하겠습니다.
AgentM
Customer service was exceptional. The person's name was Lucy and dands down best customer service I've had in a very long time. Responses were insanely fast. Will shop and recommend them just because of that. Well done 👏
Response from SUPCASEOct 20, 2026
Thank you so much for this lovely review! We are thrilled to hear that Lucy delivered such outstanding support and that our quick responses impressed you. Your recommendation means the world to our whole team.
Curtis G.
Even though I was past my warranty date they allowed me to extend the warranty and sent me a new case. Highly recommend
Response from SUPCASEOct 20, 2026
Thank you so much for your amazing review! We are happy we could help you out even beyond the original warranty period. Your recommendation truly motivates our team to keep providing great service.
Ram
What an amazing company! Great warranty and super quick to respond!
Response from SUPCASEOct 20, 2026
Thank you so much for your kind words! We take pride in our responsive support and reliable warranty service. It means a lot to us that you had such a positive experience.
Claudia
Great fast customer service 😃 My phone case was in still under warranty I emailed about an issue with my case and I got a replacement really quick Am very happy with this company 😊
Response from SUPCASEOct 20, 2026
Thank you so much for your wonderful feedback! It makes us glad to hear that our warranty support worked smoothly for you. We truly appreciate your trust in SUPCASE.
Mohamoud A.
first time they send me broken case after I told them the send me another one really they fixed the previous problem thank you for listening the customer
Response from SUPCASEOct 20, 2026
Thank you very much for sharing your experience with us. We sincerely appreciate your patience while we resolved the issue, and we’re glad we could make it right for you. It means a lot that you recognize that we value customer feedback.