Sam R.
Received an iPhone 16 pro max beetle…
Received an iPhone 16 pro max beetle phone case, the case is near fully enclosed, the screen protector on the front doesn’t fit, the screen is curved when the phone goes inside the case, this is like an air bubble between the phone screen and the see through protector which means when I type I’m pressing against air before my thumbs feel pressure on the phone, terrible quality, only revived it a few days ago, I’m sure they will respond saying sorry to hear that etc however I think that’s designed to keep new customers thinking well at least the company is responding that’s a good sign, however, if your easily swayed by a comment by the company over the actual quality of the product your about to buy then you may be lambs to the slaughter
Response from SUPCASEApr 20, 2026
Hi Sam, That’s not how the case is supposed to feel when it’s fitted, so I understand why that would be frustrating to use. From what you’re describing, it sounds like something isn’t sitting right between the phone and the front cover. We’d like to actually see what you received and check it properly rather than guess from a description. If you’re open to it, send us a couple of photos when you get a chance and we’ll take it from there. Best regards, Supcase Support Team