Sunwise CapitalReviews of sunwisecapital.com

Response from Sunwise CapitalJun 2, 2020

Dear Cynthia Chesnutt or Cynthia Raker, Thank you for bringing this to our attention and taking the time to give us your feedback. We are so sorry that you had a negative experience with our front desk and service department. I'm so sorry we let you down. Our goal is the total satisfaction of our clients and to provide the best possible experience. We take your feedback, and the feedback of other reviewers, to heart. This shouldn't have happened to you. We dropped the ball completely here. If you're open to it, I'd like to make this up to you. Quick follow up: Cynthia, first, we have the last name you left us at the front desk, but you have a different name on another review. We're wondering if you have us confused with another company? We checked our records and you called us this past Friday and twice today (not 4 times over a two week period). Our goal is to always call back within 24 hours. We messed up on Friday's return call which would have been yesterday at the latest. However, we did call you today (Tuesday). Again, our apologies.

Response from Sunwise CapitalNov 17, 2017

Mr. David Goehst, thank you for taking the time to let us know about your experience with Sunwise Capital. We are sorry that we were not able to make your experience with our company more than a “waste.” We appreciate your comments and the opportunity to review your feedback. According to the application you submitted to us yesterday, you started your business in November 2107. We received your application on November 16, 2017. The form that you submitted initially to us clearly states “No Startups.” That alone would be a reason for the decline. You also never spoke to us before submitting your paperwork about your loan request. If you did we would have guided you to not apply for the reasons stated below. However, we looked up your company and see, according to the secretary of the state you started December 2016. We next reviewed the business bank statements that you submitted. In August 2017, you had one deposit. Again, we know of no lender that would lend money based on a single deposit. This is compounded by the fact that the “deposit” was a “transfer” into the account and not an actual deposit. We see in September and October there are 4 transfers and 3 transfers respectively and not deposits by verifiable customers. We also see that you applied to at least two other lenders the same day who declined your application and you also gave them a 1-star rating on T.P. In fact, we see that you have been trying to secure capital from lenders going back as far as September 2016 with the exact same results and the same one-star rating. Mr. Goehst, every business owner who applies for a business loan believes that their company or idea is worthy of funding. Unfortunately, not every application can be approved. We certainly wish you the best of luck with your endeavors in the future and certainly hope you find someone to fund your dreams.