Bianca P.
The monthly “touching base” calls are ridiculous and useless
Everything is great except when they call you once a month to see how everything is going with your child medically when all they have to do is go in their account and see. When you refuse they give you a horrible attitude and will not accept “I don’t want to do this please stop calling me”. They will call once a month and send you an email if you don’t answer. It’s ridiculous and so useless. Those people are there just wasting peoples time and upsetting them and calling that a job. It’s preposterous and I HATE IT