customer
Unprofessional
I called in to apply and was told someone would call me back. No one called. I had to call back and once I applied I was told a manager would call me back. No one called. I called the next day to just throw out the application and they said sorry you were denied we will send a letter. I’ll stick to world finance. Let me be more specific as to why i gave 2 stars. since they replied and made it appear as if my 2 stars was for my denial. I could care less if I was denied. That’s apart of applying for things. My problem is me having to call in 4-5 times not only to apply but to get the run around and finally get a response. Just for them to turn around and say hey, we reviewed your application and never bothered to call you but it’s denied and we are sending a letter. It’s ridiculous, unprofessional and a waste of time. I honestly wish I never applied after they didn’t call me back the first time. Now I’m giving them 1 star because their reply made it even worse.
Response from Sunset Finance Inc.Jan 6, 2026
Thank you for your feedback. We will look into any inefficiencies with the application process. Regarding your denial, I don't have your specific information, but we do have minimum requirements an applicant must meet to be considered for a loan.



