SunocoReviews of sunoco.com

This companies customer service is the worst that I’ve ever had to deal with. It takes a lot for me to go out of my way to write a negative review but this company is the absolute worst! You charge me for usps shipping, I’ve called you guys 3x asking for a tracking number and you can pull that up. Not to mention your workers can hardly understand English and speak it. I will truly never waste another penny with your company or partners. For those of you that need a gift card, don’t waste your time. I’m filing a charge back due to the fact they claim my card is shipped but can’t provide a tracking number. That alone tells me this company is worthless.

False advertisement awareness: I went to buy 2 body armor drinks at a sunoco gas station since the fridge door had a large sale sticker that said 2 for $4.50. But at the register, it rang up at the regular 2 for $6. I pointed out the large sale sticker on the fridge door, but the cashier said, "That doesn't matter. The shelf behind the sticker still says 2 for $6." I told him if that's the case, then the sale sticker is false advertisement, but he didn't care.

The gas is great private ownership of their own customer service standards. Customer for 40 years, I told him he wrote me identified what he rob me for . The private owner ignore this Defiantly and except ineptitude and discrimination as discouragment as a target to American values and how vulnerable we are to dishonest behavior at any opportunity operating above any consumer protection law and Sunoco’s code of conduct in business ethics

On Sunday, May 10, 2026, around 12:15 AM, I had a very uncomfortable experience with the employee working there. I went in as a paying customer and tried to pay using two $1 bills, with the rest to be paid on my card. The employee told me he was not going to accept the two singles. The issue was not just that he refused the cash — it was his attitude and the way he spoke to me. It felt disrespectful, dismissive, and embarrassing. I cannot prove what was in his mind, but the interaction made me feel like I was being treated differently and discriminated against. As a customer in my own community, I should not be made to feel unwelcome or looked down on for trying to pay with legal U.S. currency and a card. There was no respectful explanation and no attempt to handle the situation professionally. I would like Sunoco / APlus management to review the camera footage from that time and address the employee’s behavior. Customers deserve basic respect, regardless of who they are or how they choose to pay.

Go to to Sunoco on Hwy 90 instead!

I wish I could give less than 1 star I have been trying to get help with the Sunoco Go Rewards app since December 2025. During that month I spent over 3 hours on the phone with customer service and it still does not work. Since then I have been emailing and have received NO response.

Really poor customer service. On 30/12 we stopped at a Sunoco on Northern Blvd to pump fuel. The pump used was leaking fuel so we lost some that we'd paid for. After confirming this to the clerk, we were told itd be fed back and fixed for 31/12. I contacted via the online form on 02/01 to explain the situation/fuel and money lost and am STILL outstanding a response. I am consistently told its been passed to Sunoco to align with the correct station, but haven't had any further update and its now nearly a month later. So so poor customer service wise.

I stopped by to get gas in my car I put 12.00$ in it they are holding my bank account hostage since 9:30 last night $108.00 for 12.00$ in gas that insane I called this morning and got lip service but no results I want you to release my funds now