sunnyskate.comReviews of sunnyskate.com

I ordered in early July, received late August, only to discover the company sent me the wrong size. I ordered adult size 12 and received a child’s 7. They admitted they were at fault. No other styles were available in my size for an exchange. They refused to send me a return shipping label, they expected me to pay to ship them back, and were only going to issue me $100 and I originally paid $128.99. The issue was never resolved.

The worst!!! Ordered on March 4th. No reply to any email I sent. Had to order another birthday gift to replace this one. Finally contacted PayPal to get my money back. On the last day of PayPal claim. Global Limited sent me an email saying that the order had shipped. Contacted PayPal only to find out the tracking number sent by Global Limited was invalid. PayPal refunded my money. So buyer beware. Order was originally to Sunnyskate.com. but after they take your money do you find out it Is actually Global Limited. If you do order be sure and use PayPal, if not good luck getting your order or your money back. I was fortunate to get my refund.

Cancelled order immediately after placing it. Shipping dates and info were not provided up front and decided to cancel. Reached out immediately. Contacted PayPal. Sunny skate asked if it would be ok to just refund part of the order “because they already spent my payment and it’s hard to make money”. I asked for full refund and over a week has gone by and still have yet to receive a cancellation and more importantly a refund. Now they will not respond at all. Would not order from here again.

I read so many reviews about fast shipping. I didn’t realize these weren’t stocked in the US so three weeks later I’m still waiting on the skates. They are coming out of China and the way overseas shipping is right now I’ll be lucky to see them by Christmas.

Horrible experience. DO Not trust this company. Cancelled my order after finding out it would take months for me to receive it. Was promised a refund but I never got one. DO NOT PURCHASE FROM SUNNYSKATE.

We haven’t received it yet.

BEWARE. I ordered on May 6th, it wasn't until after, when i contacted them they said it would take a month to deliver. I asked them to cancel because I couldn't wait that long. They said they will cancel (it's now June 7)and I would receive my refund within 7 days and I never received it. I reached out again and they never responded. Will be contacting my bank.

ETA: I did receive my skates after about 6ish weeks? I also had to google translate the tracking info bc it was in Chinese. Not a big deal but just inconvenient and I was stressed the whole time it was a scam. They’re in good condition, nice sturdy skates. Ordered more than 2 weeks ago, have not received any information at all. I’ve emailed countless times and they talk in circles, saying it will be sent out this day but it never is. I’m assuming I was scammed until I receive my product or a refund, but either way I am not happy. Unprofessional and taking way too long. And also can’t call customer service because it’s International charges.