Jerome G.
Really POOR service to get the sauna
Really POOR service to get the sauna, oredered it and had to wait over 2 weeks before it was shipped, then shipped and had to wait 2 weeks to get it. Once I got it, it had broken parts so another 2-weeks to get the part. Now after trying it, I would NEVER buy another one. Takes a long time to heat up. DO NOT BUY from this company very POOR service
Response from SunflareSaunas.comFeb 28, 2023
The shipping delays you experienced were very unfortunate and not usual. The manufacturer provides very good warranties and can help with the heating issue. Please get in touch with us to speak to a technician or discuss a replacement.


