Kimberly Christine T.
Customer happiness is a major priority to them
The company offers excellent customer service. I forgot to cancel my auto-subscription. I contacted Sunday Scaries via email to cancel but the package had already been mailed out to us. I was instructed to refuse the package by simply writing “return to sender” on the outside of the package, I did that and put it in the mail. A few days later our mailman attempted to re-deliver the package to us. I pointed on the front of the package and showed where we said “return to sender” and he scanned the package and said “oh I don’t know why they gave this back to me to deliver to you!” He threw his hands up and took the package. After hearing nothing from Sunday Scaries regarding my refund for over a week, I contacted them and they said they had seen nothing on the travel of the package after its delivery to us. They immediately assured us not to worry, and that this would be made right. They promptly issued a refund understanding that our unreliable mailman most likely lost the package or never took it back to the post office. If you experience any issue they will go above and beyond to make it right. This issue totally rad company and you can feel confident that when you buy products from Sunday Scaries, you’re getting a legit product from a company that always wants their customers to be happy and chill.