SummerhaulsSummerhauls is listed under Clothing & Underwear in California, California.
Summerhauls (summerhauls.com) has 95 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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Clothing & Underwear · Laguna Beach, California
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Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
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95 approved reviews, newest moderated first
Jsh
Summerhauls.com is a Chinese website. Buy at your own risk
Response from SummerhaulsOct 21, 2021
Dear Jsh, We are a safe website, please rest assured to buy. Thank you for your support, Best wishes for you. Summerhauls Team
N B.
Right after I placed an order the website stopped working for me, I’m not being able to sign in. They have deducted the money from my bank account but I haven’t received any email about shipping!
Response from SummerhaulsOct 21, 2021
Dear N Baloch, Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks! Summerhauls Team
Consumer
Ordered a sweater. Email confirmation of order. Next day " shipped" email confirmation with no tracking number. Sent a email checking on delivery status a week later. Received a email next day out of stock my size. Alternate sizes offered ridiculously too small or too large ( coincidence? ) They offered a " store credit " in the full amount or a $ 20.00 less charge back to my credit card. Dispute filed with credit card company in full amount pending. DO NOT DO BUSINESS WITH THIS COMPANY. TOTAL SCAM.
Response from SummerhaulsOct 21, 2021
Dear Consumer, Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks! Summerhauls Team
Megan H.
I bought a sweater from this site and the moment it arrived, the seams on the side of the sweater (which was an ok fitting size initially? the sizing is absolutely terrible anyhow but I anticipated this beforehand) unraveled from the bottom up. The product came with holes on the seams and it was generally CHEAP looking compared to the cost. I reached out and after a lot of gaslighting from customer service (saying “it doesn’t look that bad!” and “i can see a few holes”) I settled for a small fraction (12 dollars? Seriously?) of what I paid for the refund. The entire thing was frustrating and I fought for days with the CLUELESS “service” on the other end. I was scammed out of a large amount of money for the quality I got. The best I can use the sweater for is fire fuel or spare fabric. Do NOT order from this site. Like other reviews, it is a SCAM.
Response from SummerhaulsOct 21, 2021
Dear Megan, Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks! Summerhauls Team
Resorce L.
Asked they to cancel an order i made by mistake and never responded they are scammers!!!
Response from SummerhaulsOct 21, 2021
Dear Resorce LLC, Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks! Summerhauls Team
Kiarah M.
I ordered a pair of sandals from them over 6 months ago and I haven’t received a confirmation email or the product but was charged , this is ridiculous
Response from SummerhaulsOct 21, 2021
Dear Klarah Marie, Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks! Summerhauls Team
Nathalie P.
Ha! I sent you guys the order number and email order#918756 I would add the screenshot but no pic option. Hopefully since February maybe you guys can finally send me the items of my money back.
Response from SummerhaulsOct 21, 2021
Dear Nathalie, Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks! Summerhauls Team
Hannah F.
I bought a dress from this website and was told it would come before June 12. I placed the order on the first week of May and three weeks have gone by so I contacted customer service and was told it would be sent out on 5/18. On 5/20 there was no email so I contacted again and they said in two days it would be shipped. Two days later; nothing. I called customer service and they said there was no way my dress would come before June 12 and that it would be shipped in 2-3 weeks. I asked to cancel the order and get a refund AND CUSTOMER SERVICE HUNG UP ON ME. I am going to have to open an investigation through paypal to get my refund. DO NOT BUY FROM THIS SITE IT IS A SCAM.
Response from SummerhaulsJun 4, 2021
Dear Hannah Forthaus, Sorry for the bad experience, please provide the order ID and Email if it is convenient, and we will ask the customer service team to contact you later, we greatly value your feedback to improve the quality of our products and services. Thanks!