Summer FridaysReviews of summerfridays.com

Didn't realize the customer service and shipping turnaround time was so bad until Summer Fridays... Absolute ghost

Terrible Experience with Summer Fridays. I made an order on 26th Jan 2024 which never arrived. It was supposedly returned after one delivery attempt as nobody was home - I was in fact home waiting when the delivery was supposedly attempted. I contacted them regarding a refund and heard back after a week to say it would be processed shortly. Almost 1 month later and I'm still $165 down and still not heard anything else back from customer services. I would never order from this company again.

I placed an order for my birthday gift. They cancelled my order claiming that it was marked as fraud and customer service didn't provide any reason or resolution. They didn't provide any instructions for re-ordering or provide another birthday gift code because the codes are one-time use.

I placed an order on 1/28/24. I received an email confirmation stating they received my order. On 1/31/24, I received another email saying my package was ready to ship and that USPS tracking may be delayed by 3 days. It’s now 2/8/24 and my package has still not shipped. I searched high and low for a phone number because no one ever answers the one online. I actually found the phone number to the person who I think is the CEO. He was quite nice and did put someone in touch with me via email but all they told me was that USPS wasn’t scanning packages. I have no way of knowing if my order has shipped or not. According to the tracking number, it has not. I’ll be filing a dispute with my bank to obtain a refund. I would highly advise against ordering from this company.

Horrible customer service would NEVER purchase from them again. Products are just ok

This company sucks!!! They shipped my item to the wrong address and will not refund me although I’ve reached out to customer service multiple times. Customer service Rep Laura is rude!

amazing lip butter balm and jet lag mask

Horrible customer service I returned an online order #443634 on 11/2/2023 it has been 3 weeks and I still have not received a refund. This company does not provide a phone number so you have to communicate via email. I was in contact with a lady by the name of Lisa/Lauren but both have stopped communicating with me. My next step is to file a dispute with my credit card company to get my money back.