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Summer Mantra (summer-mantra.com) has 54 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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54 approved reviews, newest moderated first
Bob W.
Be extremely careful when ordering something from this company. The will send you an invoice with shipping on it and when it hits your credit card the bill will be 25% more and the will call it sales tax. Also tried to cancel the order the following morning but they said it already shipped but I don't get a shipping confirmation until two days after that. They are liars and don't trust these people
Rebecca E.
I order the ratchet straps in November 2024 and still have not received. The tracking on my order stopped on December 25, 2024. The customer service is pathetic. I'm not even sure I am communicating with an actual person. They refuse to help me and keep telling me to be patient. It's FEBRUARY! I think I have been very patient. Just give me a refund already.
Jenille K.
I placed an order for retractable tie down straps for my husband on Black Friday. This was to be a Christmas gift. On December 29th, I received notice the parcel was in Iowa. I live in Indiana. By 1/4/25 I still had no package. I notified the customer service department and was told another package was sent. 1/27/25 I still had no package and requested a refund. As of 36 hours later I have not heard back. I would leave a zero star, but am unable to. Basically, this is a scam company who just took my money.
Amy R.
Ordered the ratchet straps advertised on Facebook. They send a fake tracking number. Product never arrives. PayPal denied my claim because the company said they were delivered, they were never delivered. This company is definitely a scam do not give them your money.
Tracey G.
Ordered Ratchet Straps on 12-5-24. It is now 1-17-25 and they still havent arrived. I have sent numerous emails to try and get my money back and they keep saying it is in transit and they apologize for the delay. Complete joke DO NOT BUY FROM THIS COMPANY
Denyce R.
Ordered ratchet straps from this company at the end of November. They promised Christmas delivery. The straps have never arrived, and their tracking number doesn't work. I have repeatedly demanded a refund, but they keep telling me that they can't give me a refund because the product is in transit. This is yet another foreign rip-off company. DO NOT BUY FROM THEM!
Ann B.
SCAM!!!!!! Ordered ratchet strap in November and they have not provided updates since 12/22 and will not respond.
Brenda H.
I ordered 2 screw driver heads to go on an electric screw driver to go into hard to reach places! I cannot find a way to contact the company to see where they are! Ordered almost a month ago and haven’t heard anything from them!