SummelyReviews of summely.com

I wish I could rate it 0 stars. I was scammed in November of 2019. It’s unbelievable that I am still trying to get a refund with Chase now 1 year later. Do not purchase hair unless it’s from a black owned business like Mayvenn. Back in January, I was told to return my items to one address, after speaking with my bank, they found a different address that it should be returned to after I had already mailed the hair back. Both of these addresses were not the Compton, California addresses where I received my hair. The “true” mail-back addresses were in Chinese characters. The summely shop didn’t provide me with a printable return slip or even the correct address. They had no intentions of giving me a refund. BEWARE. Money back is not guaranteed like it said on the website.

This is the worst company that I have every had the displeasure of dealing with. The fraudulent put up pictures, but when I received the wig it was nothing like what was in the picture. It was horrible, there was no lace, the stitching looks as if my 10 year old granddaughter had sown it together. Then when I asked for my refund, they told me to send the item back. I sent the item back then with the "help" of paypal, they tell me that I am unable to get my refund back, but they did not return the items that I purchased. They wanted me to send it to a different address than where it came from and I was not about to do that, so they could say that they didn't receive the item. this is not the only name that they go under. aimrie.shop is also their company, there are a few more names, that all belong to the same company. Please do no purchase anything from these companies they are a fraud! They show fony pictures, I agree, they sent the package in a ziplock bag I only wish that we could add pictures to show how this trash looks. They refuse to refund the money, or the item. I have talked to a lawyer about this fraudulent company. REMEMBER THEY GO BY A LOT OF DIFFERENT NAMES,BUT THEY ARE STILL THE SAME COMPNAY. ARMREI.SHOP, TOOMONG.STORE, LUVHAIR.STORE..You can find a lot of their other names on Facebook. Make sure that you tell everyone that you know, so that they will never lie to anyone else about the products that they sell. Maybe they will go out of business. I wonder where they get all those customers, to lie and say that the wigs are good?

I am very upset with this company named Summely also goes by the name Toomong they are frauds. I was scammed of 6 lace front wigs which i suppose to use as protective styles for my natural hair transition. Firstly the order took 4 weeks to arrive I contacted them they gave me a tracking number and instructions to download this app named arrived. I was pretty excited to open the package then to my dismay I was totally disappointed. The wigs came in zip lock bags non of the wigs I ordered was what I purchased from the advertised pictures and videos. Actually three wigs were identical. Not Human hair, synthetic smelly hair No lace front No baby hair, not the correct length and not the correct styles NOT Even THE CORRECT COLOUR. The wigs were shedding once you take them out the bags copious amount of hair leaving patches in the wigs. One of the wigs I ordered was a braided wig style this company Summely aka Toomong sent me single braided plats about 30 single braided short plats 3 bundles with 10 plats per bundle this one took the cake how unprofessional and unethical untrustworthy they are. What made it worse upon contacting them they ignored all my emails never replied and any other form of communication this is a bogus business please do not buy from them else you will be scammed also. I am not happy I was cheated from the wigs and my hard earn money. I definitely want to take this further some way some how this needs to be address with the relevant authorities. it is not right to scam people from their hard earn money

I ordered 4 different wigs and received them and sent a email on December 5, 2019. WOW!!!! How disappointed I was once I open/looked at each of the wigs. NONE and I DEFINITELY MEAN NONE of them were, 1) 100% HUMAN HAIR, 2) they DIDN'T LOOK nothing like the styles/color I ordered, 3) they wasn't in the CORRECT PACKAGING with the picture card as wigs come in. (they were all in ZIP LOCK FREEZER BAGS) 4) They had a smell and here wasn't a Invoice included. I have emailed them 6 TIMES and they responded once with an apology stating they would take care of the ISSUE on December 9, 2019. I asked them to REFUND my FULL AMOUNT back to my CARD and to email me a FREE SHIPPING LABEL for all of my troubles. I emailed them again on December 10th, 13th, 17th, 2019 because I haven't heard from them PERIOD. On December 18th 2019 they emailed me asking me to send all this information to about 12-15 things. So Ridiculous I answered and emailed them everything they asked for and I choose the option og keeping the 4 wigs including half of my REFUND as they offered to do.I again emailed them 2 more times on December 19, 2019. Now its about to be a New Year and this Trifling Fake company haven't RESPONDED BACK or REFUNDED my MONEY back. DON'Y DEAL WITH THEM BECAUSE THEY ARE FULL OF IT!.

THIS WIG IMAGE LOOKS NOTHING LIKE WHAT I RECEIVED!!!!! DO NOT ORDER FROM HERE. THERE IS NO CONTACT NUMBER AND AFTER ABOUT 2 WEEKS STILL NO RESPONSE TO THREE EMAILS I SENT. THE WIG LITERALLY LOOK LIKE THEY TOOK THIS IMAGE POSTED AND TRIED TO EMULATE IT. THE HAIR LOOKS LIKE BARBIE DOLL HAIR. IT WAS TANGLED AND MATTED UPON REMOVING FROM PACKAGE! FRAUD ALERT... DO NOT WASTE YOUR MONEY OR TIME!!!!!!!!!!!!!

The wig is nothing like the say...Buy one get one free ..Yea 2 of the same cheap ol wigs...You shouldn't take people money like that...You need to be refunded every customer that had no satisfaction with your product

Wasn’t what I ordered looks nothing like pic they are full of it girl in the pic have on laces wig the one they send me was a regular old wig that I can from the hair store n took 2weeks to get🐾😱🤬😡🤮

SCAM! SCAM! SCAM! BE WARNED! I received two cheap, synthetic wigs that has MISSING PATCHES AND BOTCHED CUT HAIR in the FRONT of the piece! I tried contacting them and they are nowhere to be found. Don't give them your business. You'll regret it. You're better off going to a beauty supply store.