Kenneth S.
I don’t even know where to start with…
I don’t even know where to start with this one. I ordered a Voorhees Badge Standard BLACK / 3XL and what shows up? A LARGE. Not even close. That’s not a small mistake—that’s completely missing the mark. Now here’s where it gets worse. Instead of fixing their mistake like a professional company should, I’m the one stuck jumping through hoops. I’ve got to print labels, package it up, and ship it back before they’ll even send a replacement. And guess what? They don’t even have my size anymore. So now I’m forced to settle for a 2XL because of THEIR screw-up. Let me make this real clear—this isn’t just an inconvenience. I’m a right above-the-knee amputee and have been in a wheelchair for 16 years. Returning packages isn’t some quick trip to the post office for me. It takes effort, time, and planning. All because they couldn’t send the correct item in the first place. And the cherry on top? I don’t even get my replacement until they receive the wrong one back. So I’m stuck waiting even longer for something I already paid for. You messed this up—not me. But somehow I’m the one paying for it in time, effort, and inconvenience. With over 1.4 million views on my Google reviews, I take customer experience seriously—and this one is a complete fail. Do better.


