SudsandspiritsReviews of sudsandspirits.com

I placed an order the end of March that was never received. I have emailed, called and texted multiple times with no response. It is not even possible to talk to a person. Total scam. Do not use this company.

Terrible experience. Made an order that was to be delivered in "3 to 5 business days". One month later, I had not received my order. Two emails, two phone calls, and one text later, there was no response! Abysmal non-existent customer service. Had to contact my credit card to dispute the charge. Avoid them at all costs!

I had to dispute the charge with American Express and get my money back. They never sent my order, never sent a tracking number, never replied to emails, never replied to contact form submission through website. The charge on my Amex showed up as David’s Friendly Market. Terrible customer service at best, a scam site at worst.

Selling bottles that don't exist

Ordered a box of chocolates to be delivered for a Holiday gift on December 15th. My neighbor also ordered on December 16th. It is now January 10 and neither of us has received our shipments ($34 shipping). We both have called, emailed, and sent texts with no response. Is this company A SCAM?

I placed an order on Friday morning and selected the 2-day FedEx delivery. The website states all orders ship within 24 hours of placing the order. When my order did not arrive on Monday I contacted the company and was told that my order would not ship until that day and that with the 2 day shipping, I would get it Wednesday. I was disappointed because I spent $90 to have it shipped and delivered on Monday. I could have selected FedEx Ground and for $30 and have it delivered on Wednesday.

This is a company you need to be careful dealing with for you liquor purchasing. They advertise they have a bottle of a particular spirits. They charge you for it and then when you get your bottle shipped to you and you open it up. It is a lesser value bottle of spirits from the same distiller. Then when you contact them and let them know the the mistake, they treat you like you are trying to get one over on them. After you provide picture proof, then then switch to trying to get you to keep the bottle an they will refund some of you money. When that does not work, they sent a label for the return and take their sweet time in giving you a refund, which takes longer then it really should, given it is there mistake and they tried to cheat you. It is sad when a company tries to pull a bait and switch on you and when you catch them, they try and act like the victim!