SuchheelReviews of suchheel.com

1.927 reviews
Clothing & Underwear
8206 Louisiana Blvd Ne, Ste A #6482, Albuquerque, New Mexico 87113 Us, Albuquerque, New Mexico

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Suchheel

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About Suchheel

Step into confidence with Suchheel – your go-to destination for stylish dresses, leggings, and fashion-forward footwear. Designed for modern women who want to feel comfortable, look amazing, and own every step.

Suchheel (suchheel.com) has 27 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.

Also known as: suchheel.com
Website: suchheel.com
Category: Clothing & Underwear
Location: Albuquerque, New Mexico
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 44% of reviews.
Latest: Most recent review: January 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Suchheel reviews

Showing 19 reviews with 1 star · Clear filters

Deborah
Nov 10, 2025
Never received the product
Never received the product
Erin M.
Nov 3, 2025
I contacted customer support several…
I contacted customer support several times and only got an automated response that did not answer my issue. The order was the wrong color, I caught it immediately and wanted to change the color. Got no help. I was then asked for feedback on how my experience was and I haven't even gotten the item. So far, I haven't had any luck with this supplier. Now I am going to get an item that won't be taken back for full price. I bet I will be offered a discounted price to keep it cause it is too expensive to send back.
Shenifa M.
Nov 2, 2025
I thought the quality of the dresses were low and return policy not easy!
I thought the quality of the dresses was not great and when I tried to return them, I got a return address in China, which cost more to return them than the dresses did. Horrible product, Horrible customer service and Horrible Return policy!!! Consumer beware - do not buy from this company! Complete scam!
Carrie
Oct 31, 2025
So far... not going well!
Tried reaching out to inquire about return policy. Received 1/2 my shipment thus far. Plus side, received it in a timely manner. The fit was different than what the video shows (the high slit on this skirt is not wearable!)and the quality was a big disappointment. I've only received an automatic response to email which didn't address my inquiry. Then I received this reminder email to let them know how they're doing. Maybe I'll hear back from this comment 🤷🏻‍♀️
Response from SuchheelNov 2, 2025
Hi Carrie, We’re truly sorry to hear about your experience and appreciate you sharing your honest feedback. This isn’t the level of quality or service we strive for. Our team has already reviewed your case (#SH3781) and reached out via email to make things right. Please check your inbox (and spam folder just in case) — we’ll ensure this is resolved quickly and that you receive the support you deserve. Warm regards, James Customer Support Team Suchheel
Dalija Z.
Oct 30, 2025
Dishonest and Deceiving
My purchase was but one get one free. This did not happen. The company offered a feeble 50% off the next purchase. I have a feeling this is their standard procedure. The item delivered did not look like advertised. It was flimsy and cheap looking. The return option is for the buyer to pay for sending the item all the way back to China. In short - they are awful and I will not be doing any more business with them.
Response from SuchheelNov 2, 2025
Hi Dalija, We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. This isn’t the experience we want for our customers. Our records show your order (#SH3771) was part of a “Buy One, Get One 50% Off” promotion, not a free item offer — but I completely understand how that could’ve been confusing, and we take your comment seriously. Regarding returns, we always accept them as long as items are unused and in original condition. We’ll gladly guide you through the process personally to make this right. Please check your inbox — we’ve reached out directly to assist and ensure your issue is resolved promptly. Warm regards, James Customer Support Team Suchheel
Beverly
Oct 26, 2025
I thought the quality of the dresses…
I thought the quality of the dresses was not great and when I tried to return them, I got a return address in China, which cost more to return them than the dresses did. They were mailed to me from one of their distribution centers in California. Go figure? A scammer of a company and I would never do business with them again. As a matter of fact, I posted all over Facebook to not do business with this company.
Response from SuchheelNov 2, 2025
Hi Beverly, We’re truly sorry to hear about your experience and appreciate you sharing your feedback. We completely understand your frustration regarding the return process and shipping costs. To clarify — while some of our items are shipped from our U.S. fulfillment centers for faster delivery, all returns are processed through our main warehouse overseas, which allows us to keep our prices affordable. That said, we never want a customer to feel disappointed or misled. Our team has already reached out to you directly regarding order #SH3722 to find a fair solution. Thank you again for bringing this to our attention — your feedback helps us improve. Warm regards, James Customer Support Team Suchheel
Julia B.
Oct 22, 2025
This company runs a fraudulent…
This company runs a fraudulent operation.products are not what they appear in advertisement. And then when received, and not up to the expectation of their false advertising scheme, they charge you for shipping back to China and only for store credit.
Response from SuchheelNov 2, 2025
Hi Julia, We’re truly sorry to hear about your experience and appreciate you sharing your feedback. We want to assure you that Suchheel is a legitimate store, and we take product quality and customer satisfaction very seriously. All our items are carefully described and photographed to match what customers receive. However, we understand that expectations can differ, and we always accept returns for unused items according to our policy — offering store credit of equal value once inspected. Our team has reached out privately to assist you and ensure this is resolved in a fair and transparent way. Warm regards, James Customer Support Team Suchheel
Michael W M.
Oct 22, 2025
received item and material is not like…
received item and material is not like described. Can not return as you don't answer email or phone I cant seem to talk with anyone.
Response from SuchheelNov 2, 2025
Hi Michael, We’re very sorry to hear about your experience and completely understand your frustration. This isn’t the level of service or communication we aim to provide. Please rest assured — we’ve located your order (#SH3676) and have reached out directly via email to assist you personally. We’ll make sure you receive the help you need with your return or exchange as quickly as possible. Thank you for bringing this to our attention. We appreciate your patience while we resolve this. Warm regards, James Customer Support Team Suchheel

SuchheelReviews of suchheel.com

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Dishonest and Deceiving

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This company runs a fraudulent…

received item and material is not like…