Success.aiReviews of success.ai

Low quality data scrapers with little legal understanding

We had not used or logged into their system in more than 9 months. Out of the blue I received two invoices which had been paid through their platform using cards on file. I went to the platform to attempt to login and could not receive their login code so I reached out to support. Someone had gained access to our account and purchase $320 and $199 of their services without my knowledge. After hours of conversation they returned the $320 payment but refuse to return the $199 payment. Both had been charged on the SAME DAY, but they refuse to return the later because (the product had already been used). DO NOT USE THIS COMPANY OF YOU WILL REGRET IT!!!

I reached out to this company to inquire about their service in November 2024 after some correspondence with one of their representatives he offered me a trial to test the service out. I paid him $300. He indicated you’re just testing the service out if you decide you wanna keep the service just let us know. I tried it out. It was OK did not utilize the service couple of months ago received an invoice stating it is time to renew your service. We’re gonna charge you $1000. I responded to the email. I did not sign up for any service or any renewals yet this company charge my account $1000 for what I have no idea and they’ve been giving me the runaround regarding getting my refund. Not sure if someone from the company is gonna see this, but this is not how you do business and it should not take longer than 48 hours just to respond. It is currently going on three days and no one has responded letting me know if my refund has been processed.

Useless application. Useless service.

I have been trying to cancel, and they won't allow it. Program is clumsy, and I am not getting any results. + they refuse to cancel.

Terrible customer service, waiting for response for weeks but nothing happend.