Stylerule Reviews | Read Customer Reviews of stylerule.com

Stylerule Reviews | Read Customer Reviews of stylerule.com

Stylerule reviews

Showing 56 reviews with 1 star · Clear filters

Diana R.
May 8, 2025
Stylerule Scam
I would like to inform you that I placed an order through the Stylerule website, but I never received my package. After sending multiple inquiries to the company about the missing package, I did not receive a refund or credit; all I got was a runaround from their customer support. Upon investigating further, I checked the Better Business Bureau (BBB) and found a warning alert regarding this company. Good luck to anyone who has purchased anything from them.
Response from StyleruleMay 8, 2025
Dear Valued Customer, Thank you for taking the time to provide feedback on your experience. Our goal is to always provide you with a stellar customer experience, and we appreciate all feedback as we continually work toward improving our products and services. Regarding your inquiry, we can confirm that tracking shows the order as being delivered. However, carriers sometimes mark packages as being delivered prematurely and they tend to surface later. When customers have waited the recommended 48 hours, we then launch our investigations so that we can support them. We have followed up with you via email with more details. Please take a look. Thanks again for the feedback and we hope to serve you again in the future. Best regards, Team Stylerule
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lisa F.
Apr 22, 2025
I ordered 2 Tizo non tinted sunscreens…
I ordered 2 Tizo non tinted sunscreens by mistake. I meant to order the tinted ones. I followed their return instructions and sent the unopened sunscreen back. I have the tracking number that they were received. Now they are saying I didn’t follow their instructions and won’t refund me the money!! I will never order from them again!!
Response from StyleruleApr 22, 2025
Dear Valued Customer, Thank you for taking the time to provide feedback on your experience. Our goal is to always provide you with a stellar customer experience, and we appreciate all feedback as we continually work toward improving our products and services. Regarding your inquiry, we can confirm that we did not receive the required information, and the condition of the item was not confirmed. Please note that we followed up asking for the requested information to assist in initiating your return but got no response. In our last follow up you mentioned that the item was already returned, however this was not authorized and we did not provide a return address. We welcome the opportunity to meet your expectations in the future. Best regards, Team Stylerule
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NJ
Dec 31, 2024
100% fake perfume
100% fake perfume
Response from StyleruleJan 3, 2025
Hello NJ, We can confirm that our company has over 20 years of experience in the industry building close relationships with manufacturers and authorized retailers. We therefore offer only 100% authentic products at the best prices to our customers. We are also privileged to be able to offer the latest versions of products when they are released by manufacturers as we like to provide on-trend and up to date products for our customers' satisfaction. Your customer experience and satisfaction are our top priority, and we will use your feedback to continue to improve our products and services. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We welcome the opportunity to meet your expectations in the future.
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Lynn M.
Dec 27, 2024
Horrible customer service
I had to return two items- one opened and one unopened- because it was defective. I sent the company tracking information as well as tracking status showing that they received my items over two weeks ago. Since then, no correspondence and no refund. Starting to think this company is a fraud. Every time they respond to a complaint they have the same exact form that they use. They have not responded to my recent emails since I returned my items. Right now I am out the cost of two items for a total of $90 plus shipping, which was $13. Horrible customer service!!
Response from StyleruleDec 27, 2024
Dear Valued Customer, Thank you for taking the time to provide feedback on your experience. Our goal is to always provide you with a stellar customer experience, and we appreciate all feedback as we continually work toward improving our products and services. Regarding your inquiry, we can confirm the tracking shows that your order has been delivered, we have reached out to the warehouse for receipt confirmation and await a response. Please note that we follow a process with returns, and this might take up to 14 business days to process. We would advise that you give us a little more time as we work with the warehouse to get an update on your return will follow up when we are provided with one. Sorry for the inconvenience and we appreciate your understanding. Thanks again for the feedback and we hope to serve you again in the future. Best regards, Team Stylerule
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Glenne L.
Dec 19, 2024
Failed to deliver purchased product
Purchased over a month ago, after 2 weeks I started messaging because shopping seemed to be stalled. They blew me off every time, holding my money but refusing to investigate. Now we’re 3 working days out from Xmas, I’m in a rural area with no shops, and limited post deliveries, and they say too bad, we think it’s lost, cancelling your order. No apology, no acknowledgement that my concerns all along were valid. For all I know they’re a scam company after my personal and credit card info. Never again. Cannot recommend.
Response from StyleruleDec 19, 2024
Hello Glenne, Thank you for sharing your feedback. We’re sorry to hear your experience didn’t match your expectations. Your customer experience and satisfaction are our top priority, and we will use your feedback to continue to improve our products and services. We can confirm that we do not have any records of an order for you in our system. Please feel free to reach out to [email protected] with your order ID, email so we can assist and any further comments, concerns, or suggestions you wish to share. We welcome the opportunity to meet your expectations in the future.
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Cristobal Herrera V.
Dec 12, 2024
Horrible service
Horrible service, I made a purchase of two 100 ml hugo boss perfumes via lider.cl, and I received two 30 ml perfumes, 30 ml, neither of them companies wanted to respond to the error, I have
Response from StyleruleDec 13, 2024
Dear Valued Customer, Thank you for taking the time to provide feedback on your experience. Our goal is to always provide you with a stellar customer experience, and we appreciate all feedback as we continually work toward improving our products and services. Regarding your inquiry, we can confirm that the item was not purchased on our website, StyleRule.com, hence the reason we replied to your inquiry and stated that we are unable to help since your order was not purchased directly from our website, and that we would have no records of your order in our system to provide any replacements/refunds. We recommended reaching out to the customer service team on the website that you made your purchase on for further assistance with your order issue. We are sorry for any inconvenience. Thanks again for the feedback and we hope to serve you again in the future. Best regards, Team Stylerule
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Boby
Nov 6, 2024
Order cancelled with no reason!
"Hello Ralph, Thank you for your patience, We can confirm that your order was canceled due to a high risk of fraud, thus for security purposes, it has been canceled/refunded to protect your purchase." They don't want to give any other reason, NO REFUND SO FAR!
Response from StyleruleNov 6, 2024
Dear Valued Customer, Thank you for taking the time to provide feedback on your experience. Our goal is to always provide you with a stellar customer experience, and we appreciate all feedback as we continually work toward improving our products and services. Regarding your inquiry, we can confirm that your order was flagged as fraud by our system, hence the reason it was canceled to protect your purchase, we also can confirm the refund has been processed to the original payment method and may take 5-7 business days for the refund to display in your account. Thanks again for the feedback and we hope to serve you again in the future. Best regards, Team Stylerule
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customer
Nov 5, 2024
This is definitely a dupe fragrance
This is definitely a dupe fragrance. It is not legit. I have the actual and the smell is different and this dupe is very weak.
Response from StyleruleNov 5, 2024
Dear Valued Customer, Thank you for taking the time to provide feedback on your experience. Our goal is to always provide you with a stellar customer experience, and we appreciate all feedback as we continually work toward improving our products and services. Regarding your inquiry, we can confirm that we have over 20 years experiences of maintaining good relationships directly with manufacturers, which allows us to offer authentic beauty products at competitive pricing. We can confirm that the products sold on our website are authentic and genuine and our customers can enjoy amazing and affordable prices. Thanks again for the feedback and we hope to serve you again in the future. Best regards, Team Stylerule
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