emilio L.
Horrible
Horrible! I am a client since years. I received a new order with 2 t shirts. One of them broke after 1 usagae. They decided give 20% off discount. WTF! Sorry but this is horrible custome care! Will not buy again... Sorry
WORLDWIDE SINCE 1980
Stussy (stussy.com) has 169 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Showing 147 reviews with 1 star · Clear filters
emilio L.
Horrible! I am a client since years. I received a new order with 2 t shirts. One of them broke after 1 usagae. They decided give 20% off discount. WTF! Sorry but this is horrible custome care! Will not buy again... Sorry
Leon
Ich habe das erste mal bei Stüssy bestellt. Ich habe bei einer Bestellung alle 4 T-Shirts zurückgeschickt, weil die alle anders ausfallen und nicht gepasst haben. Also habe ich bei der nächsten Bestellung ein T-Shirt in zwei Grössen bestellt und zusätzlich noch ein anderes, weil es cool aussah. Von der zweiten Bestellung hat nur 1 T-Shirt gepasst und das habe ich auch behalten. Jetzt habe ich eine Warnung bekommen, dass mein Account gesperrt wird, wenn ich noch mal so viel zurückschicke. Ein einziger Rückversand kostet eh schon 10€. Alleine das ist schon sehr ungewöhnlich, wenn auch noch alle T-Shirts unterschiedliche Passformen haben. Ich bestelle dort freiwillig nie mehr. Die Qualität der T-Shirts lässt ohnehin zu wünschen übrig. Das einzig Positive ist eine schnelle Lieferung und das coole Design der Kleidung. In meinen Augen ist der Shop schlichtweg Abzocke.
Gerry
Terrible Customer Service from Stussy Canada
Nico van D.
Neem aan dat STÜSSY dit ook leest: Wie kan mij vertellen waar ik echte stüssy artikelen kan kopen en niet van die fake rommel of nog erger belazerd worden. Diverse items stüssy besteld en online betaald. Tracktrace nummer gekregen en zag dat bestelling uit China zou komen. Rook toen al onraad: niks geen kleding en andere accessoires maar een mini envelop met kaartje met "thank you". Geld kwijt want bleek niet te storneren. Ging om cadeau voor mijn zieke dochter. Woedend en WAARDELOOS
Anja van W.
Shocking Bought online from Stussy South Africa. Surprised when a the payment reference was a chinese company. They use a terrible shipping company called Track718 which 23 days later has not delivered my item despite the exhorbitant shipping fee!). Website does not answer my emails. Useless. I think it is a scam.
mj
This is basically a scam site, order goods, was advertised as 3-15 days shipping, it took 31 days for nothing to turn up. Checked my tracking information and it shows goods marked as delivered, they were never delivered. Trying to get any response or any money back has been impossible. Avoid like the plague.
LloydWilliam M.
Stussy-ireland website. Purchased a hoodie in December, it never arrived, they then, after months of emails, offered me a 60% refund???? Then a 70% refund and 30% off my next purchase, I obviously refused this. Two months ago they asked for my Iban to refund my money and 2 months later, still nothing? Keep telling me to be patient as it's with the bank. Complete joke. Do not use stussy-ireland, it's a complete scam
Giuseppe P.
Servizio nel negozio di Milano pessimi , maleducati, incompetenti , e arroganti , non ci andate meglio per voi