StructurllyReviews of structurlly.com

Classic "bait and switch" company. Advertising offered a quality embroidered item, but I was sent a cheap print version. After frequent contacts with customer service, they then promised a partial refund. Ha! The crappy item that was sent took months, so I will not be holding my breath for any refund.

It's been 21 days and I still haven't received my order. They send so called tracking information that is false and keep lying about the status of the order.

These people are nothing but a scam. They give you bogus tracking numbers and claims product was delivered. Never was and I was home on day they claim delivery was made. Then they said check with Post Office. BS Couriers do not deliver to post offices!!DO not order from this company.

If I could give a rating lower than one star, I would. Received a multicolor button down tropical print shirt. Online it looked great. Material is VERY see through and cheap, (don't go near a flame), size L was small for the labeling, No tags or insert as to fabric content or care. They claim on the site they accept returns...don't believe it. I had to send multiple emails and pictures of the product I wanted to return and all I got was a "Sorry, the product matches the website's picture. We'll refund you $2. DON'T ORDER FROM THIS COMPANY!!!

I ordered a political hat, which cost $13.59. On their website, it was described and shown as a black hat with a nice design. It took a few weeks for it to arrive, and upon opening it, I found a hat that looked like it had been left out in the sun too long. I contacted their customer service, who offered me a $3.00 refund. I refused that and asked for a complete refund, which they stated would cost me too much to return to China. I then asked for at least a $10.00 refund, at which time I have not heard from them again!

Ordered and never received. Yet they insist they sent and delivered them. It is a scam.

Total scam!!! Ordered a t-shirt and 2 hats on 6/15/25 for $56.37 and never received anything. Got a bogus tracking number that said it was shipping from Italy. The support tracking shows a very long trek to the US from China and then once it “cleared customs” all tracking stopped in Buffalo, NY. I contacted support and they claim it was delivered a week ago to my mailbox. Problem is, their “tracking” shows my city, but then it says my post office forwarded it to another city and zip code. I went to my local post office and they said they never forwarded anything from my address and that unfortunately, tracking numbers like the one I was given (JSEXT…) are scams. They said to dispute the charge, which I have done. I couldn’t find anything on my cc statement with this amount, but found a charge for $70.46 the same day with a merchant name of: FLYUBWIV2FC. When I search this it comes up as an international code. The phone number on my statement also has too many numbers. Total scam and the company has stopped all communication when I asked for the USPS tracking #. The cc company wasted no time processing the claim and crediting my cc.

They suck. That's all you need to know. Structurlly.com is a fraudulent online store that you should avoid at all costs. This scam website claims to sell various products at very low prices, but will either send you counterfeit or inferior goods, or nothing at all. x Scam Overview On the surface, Structurlly.com appears to be a legitimate online retailer selling various discounted items to shoppers at prices significantly lower than major retailers. However, in reality, Structurlly.com is a scam website that engages in deceptive tactics to trick customers into placing orders and handing over their money or sensitive personal information.