StructurllyReviews of structurlly.com

Horrible company. 8 days after the order was placed, it hadn't been assembled yet, all 3 items... I asked to cancel my order, they flatly refused. Day 13 since ordering, not even an estimated delivery date. I think they are entirely a scam at this point.

Ordered 2 weeks ago. The "tracking" my order page has shows it originated in Belgium and has never moved after 2 weeks. Still in Belgium. I ordered via a Facebook Ad through Act Blue. I was never told the item was shipped from Belgium. Attempts to look up order info on their website just leads to Pop Over ads you can not close or evade to get at the page underneath. email to support unanswered. It looks like I may have to do a chargeback. I will update review if anything changes.

Size is inaccurate, too small. No response or resolution from company.

This company will not let people leave a negative review on their products. Mine was deleted 5 times.Order was placed on may 28th 2024 for a resort style hat with a turtle on it. No where on there site does it say it the company is in China. Only found out when I received email saying it was in customs in Italy. Finally June 24th 2024 email received saying it was delivered. I never received it and disputed transaction with PayPal. I have a security camera pointed to my door and no deliveries that week where made. Paypal denied my claim because this company provided papers that said it did deliver it on the 24th. Although I can provide video saying otherwise. On July 5th miraculously the hat was in my mailbox. It is poorly constructed and very uncomfortable to wear. Save yourself the hassle and buy from someplace else.

I never received my order even though it said it was delivered. There is no way to contact this company other than sending emails which were to no avail. I got the message back from them saying check the local post office but the tracking number that I was given was not long enough to be one from US postal service. This company is fraudulent. Don't trust it Update If I could give a -10, I would!! I finally got a USPS tracking number from company. Turns out Structurlly put the wrong address on the parcel. This was confirmed by USPS. When I emailed Structurally support this information, they wrote back saying that I would have to pay more shipping to get items resent or, if I wanted a refund, they would subtract the original shipping and product costs! Seriously?? Brutal immoral business practise. I contacted my bank to dispute charges and was told that this company is a REPEAT OFFENDER!! MANY COMPLAINTS!! Do Not trust this company! Totally unethical!