StructurllyReviews of structurlly.com

I think this is a scam website, it’s been 22 days since I placed my order and haven’t received my products. Tracking just says in transit no delivery date. I was given 2 different tracking numbers. I was originally charged $15 more than what my order cost. I canceled the order prior to it shipping but they “supposedly” couldn’t stop the shipment. Disputed with my bank so we’ll see if the can get my money back. I seriously doubt I will ever receive my order. This is not a US based company and doesn’t indicate the company location on their website, so if the products actually arrive I’m sure it will be poor quality. Do not purchase from this site!

Total SCAM big time. So is the tracking. Showing my order being sent to SPAIN, then going through customes. The clearing, then being sent to the United states. On emailing customer service never got a reason why it went to Spain. Updates are sent every 2-3 days. Never signed up for Pay Pal but got billed by them overcharges by them. Have reported them to my CC company and consumer protection. The date ordered 6/8/2025 with payine expidite delivery.

This company is a scam, do not buy from them. They advertise on instagram under various names. The company states they are shipping from Italy, which is false. They are located in China. They sent me a fake tracking number, then stated that due to tariffs, the items I had purchased were stuck in customs, that the item had arrived at my house, when it had not and at last they ghosted me and have not responded. Unfortunately, I purchased through Paypal and paypal will not refund me because the company said they had delivered!

This company is a scam. I had similar experiences to others. They give fake tracking numbers. My package said it was delivered to my address, but I never received. They kept telling me to check with my post office. They finally said it wasn’t their responsibility anymore since tracking says it was delivered. They’re professional scammers. I’ve learned my lesson because I didn’t check their legitimacy before ordering. Thankfully my bank refunded me and are looking into this company.

SCAM!! I ordered two T-shirts that I needed by a certain date, 8 days later. First, they never said they'd charge $16.73 for regular shipping, nor that the shirts were coming from outside the US. I contacted them several times, asked to cancel the order and they refused. I do not need these shirts any more, have not received them and need a full refund. They are non-responsive.

I placed a order and was given a tracking number. The shipping company - tracking-hub.com does not say what carrier is being utilized. The tracking has ( supposed) stalled in Georgia a month ago. I emailed Structurally and NO RESPONSE! I emailed again and was given a different tracking number - and also discover product is coming from China. I would not have ordered if I had originally know this. Do not do any business with this company! - oh - and their refund is only good for 15 days after you place the order - package is probably not even out of their company's location by then.

It deserves 0 stars. Do not order from this company or website! They claim package was delivered and it never was. Everything I have learned is that it is a scam site. It is part of an interconnected scam network based in China.

Heads up anyone considering ordering from this company. It takes 6 weeks to get your item! According to my tracking info, it originated in Croatia. The last entry 10 days ago was that it was in Denver. I live in Arizona..... and the return label said New York! No where in the ordering process are you told this, nor are you told that after your shipping charge is added and you click "Pay" another fee will be added. My $23 shirt became $39 and It would not allow me to instantly cancel the order nor contact someone to cancel.