Stride BankReviews of stridebank.com

Worst customer service! Do not bank with stride or chime. They are incompetent, rude and hang up on um you without giving you a proper answer to a question. I was not told that they don’t accept international wire transfers until I made one, waited 5 weeks!!! For 10k to come through and still trying to get my money back! Worst experience.

This bank has come up as an invalid bank with Amazon, spectrum American Express milestone and a couple more. This bank has cost me money through late fees brought on by being invalid. Tried to contact via email and behold their site was unable to process the message. My trust in this institution is completely gone. Gave it 2 stars for the mere fact that the debit card seems to work great with no issue

I've been using Chime bank for several years. About 3 days ago they suddenly closed my account. It took me the next few days to get them to answer me about why my account was closed and where my money is. They finally responded with this message After a recent review, your account was found to be not in compliance with Chime's internal policies and your account agreement. Your account has been closed by Chime and is not eligible for a refund. For more information please review the section titled Amendment and Cancellation in the Chime Deposit Account Agreement: Kind Regards, Mary | Chime Support. I have asked them many times to explain exactly what I did wrong, because haven't done anything out of the ordinary. They refuse to answer me with an explanation and just keep sending me the user agreement. I liked how they told me no refund, I didn't purchase from them its my money they are keeping I strongly recommend no one use Chime bank because apparently they can close your account anytime they want and keep your money with no real explanation as to why

What I really want to say I can't say on here but they advertise for free ATMs all over the place with doordash direct errands actually going to an ATM that is absolutely free for 20 years they charged me $2.50. I looked at my statement I couldn't believe my eyes. After numerous attempts of contacting them and about 2 hours on hold there's nothing that could be done even though the ATMs are free they charge $2.50. Bottom-feeding blank blank blank.

I am a door dasher and my dasher direct pay is thru stride bank I had fraudulent transaction of 69.99 and they gave me a number to contact merchant and the doctors office that answered said someone is using there number for fraud and that the bank could call and verify to get my refunded back and stride bank refuses to refund unauthorized transaction I have been on the phone 3 times with bank for 30 mins each time for them to finally say they won't refund me I'm a single mom of 3 girls and that's basically after the 5 dollar replacement card 75 dollars I lost because stride don't wanna follow thru on fraudulent activity

Worst bank staw away stay away there's a million banks out there

Stride Bank / Chime is the worst to trust and use, I used them for Uber and Lyft and still had money taken from my account, called them up and they for some reason can’t explain this. They promise rewards but steel it back from you in small increments! This is a scam, they will take your money off these cards big or small, they do! Most the time you won’t notice unless you watch your ingoing and outgoing transactions like a hawk and do the math like I did! Don’t use them if you Lyft or Uber, just have your money deposited into a real brick and mortar bank account, don’t fall for this.

THIS IS A VERY INCONVENIENT BANK THEY ARE NOT OPEN 24-7 THEIR CUSTOMER SERVICE SUCKS AND THIS BANK TAKES WAY TO LONG TO MAKE MONEY TRANSFERS.