stretchzone.comReviews of stretchzone.com

They are not honest . I became very sick and ask for a refund with dr's order not to do the stretch , I am on oxygen , got a lung infection . now Tressa will not even acknoldge the dr order. it said in contract if unable to do the would refund .your money they will not ,

If you don’t confirm, they will cancel your appointment. Please don’t forget to carry your phone so you don’t miss the message to confirm. Otherwise you will be cancelled. All professional businesses remind you of your appointment and state that if you can’t make it to cancel. Not this business. I have never had experienced this with anyone. By the way when I asked why, they said I didn’t confirm and they offered a later appointment. Basically, they gave my appointment away at 6:30 am for my already confirmed appointment at 11:00 am. Thank you Stretch Zone Kennesaw for showing me who you are!

I was lied to. I went on for my free 30 minute session. They of course tried to sell me a package. I told Matt I didn't want a membership so he told me I could pay$200 for 4 sessions and if I wanted to do it again after those 4 sessions I could. I did my 4 sessions then Jillian asked if I wanted to pay for 4 more and I did. Now it's turned into a 3 month commitment that I told them I didn't want. I signed the form but Matt told me he took off the part where it was a membership so I could pay for just the 4 sessions. I'd love for management to see how they lose a good customer. I would have continued being a client but I dont like being lied to or tricked.

Very deceptive sell tactics. At the initial assessment, payment was made and discussed for the first month. It was not discussed or understood that there is a 90 day “commitment” nor that there was an automatic draft from my account monthly. Attempts to call and discuss were rudely dismissed and they are hard to reach.

I purchased a package at the Stretch Zone for $200. This was to be for four sessions, which will not expire and can be used anywhere now I understand that they will not honor my package at all. He said that John who sold me my package no longer worked for Stretch Zone, and would I like to buy another package that will not expire of course. Ha ha ha fool me once – – shame on you —-fool me twice – – shame on me. What a scam.

This place is icky. They are not transparent about their agreement and cancellation policy. I looked further into the details AFTER they verbally told me the agreement and policy. It was a different agreement than what I was told. Now looking back, it seems like a tactic to get people to sign up with their credit card and then lock them into something. It will be very hard to complete my stretch sessions I already paid for while knowing the company is not truthful to their customers. I will share my negative experience whenever possible to save people their money, time, and energy.

I had a good experience with my local franchise. They are receiving a one star review because I have received over 30 emails in the last 13 hours for locations that are thousands of miles from me. DO NOT GIVE THEM YIUR EMAIL ADDRESS!!!!

Stretch zone Athens Ga and Suwannee Ga are straight up thieves. They do not honor their contract and somehow still use it to steal money from their clients. Their contract says that if you become disabled and are not able to use their service, they will refund your money. But that is a bald faced lie. They told me to give the $720 worth of stretches to a friend. After lying and saying to me in writing that I would be refunded. After leaving negative review and reporting them to the BBB, he emailed me to say that if I withdraw my complaint with bBB and remove my negative review, he will give me half of my money back. But only after I do do those things. I will not withdraw truthful statements and definitely don’t trust him to refund even if i did do those things after he already lied to be about refunding my money. How is this even legal? How do we press charges? When will some legal authority determine that this contract is not legal and not enforceable? How long will stretch zone be allowed to steal from people?