This is scam website. once you paid then you are trapped, your credit card will be charged automatically every month without your consent, no refund, no response, at last you lost a lot of money and need to cancel credit card to stop payment
KZ
Kapurikon “.
Son unos estafadores
Son unos estafadores. Te prometen una prueba gratuita, que no funciona, porque en el segundo que pones a descargar tus 3 videos te dice que ha expirado tu prueba. Y te meten 5 pop-ups para que pages cerca de 200 pavos para la membresia. Vete a saber si cuando la pagas te dice que no la tienes.
SC
Sylvain C.
Don’t do business with this compagnie
Don’t do business with this compagnie. I’ve been having a problem with one of their products (MPD downloader) that does not work and asked for a refund. This is going on for over a month. The product still does not work and the company does not répond to my refund demand. If you have any problem with this compagny and your interlocutor, you are in big trouble. She does not read your comments, does not respond and always telling you that the problem will be resolved.
Response from StreamGaGaFeb 17, 2026
We do not offer unconditional refunds. Please refer to our policy for details: https://video.streamgaga.com/refund-policy. If your situation qualifies for a refund, please provide your registered email address to customer service at [email protected], and our customer service team will assist you with your issue.
MI
Mike
They state BETPLUS is part of their…
They state BETPLUS is part of their software. Its all over Google.
The first time I run a stream, I get the error, "This website is currently not supported". I also believe Keepstreams and StreamFab are all the same software rebranded. You know what does work, the constant ads.
Response from StreamGaGaAug 4, 2025
Hello, thank you for your feedback. We do support the BETPLUS streaming platform, but please ensure you have purchased the official StreamGaGa product, specifically the StreamGaGa MPD Downloader or StreamGaGa One. We offer multiple products, but only these two support downloading from BETPLUS, with a success rate of about 92%. If you encounter any issues, feel free to reach out for assistance by sending email to our customer service [email protected], and they will take care of it properly for you.
CO
CO
Wenn ich könnte 0 Sterne.
Wenn ich könnte, würde ich leider 0 Sterne geben.
Das Programm lief bei mir überhaupt nicht.
- Der Support ist nicht bereit sich an die "Geld-zurück-Garantie" zu halten.
Das Programm lief bei mir überhaupt nicht, so dass mein PC jedes mal eingefroren ist und ich es deinstallieren musste.
Nach Kontakt mir dem Support wollten sie dass ich LogFiles sende und haben weiter nach Fehlerlösungen gesucht. Aber egal was ich getan- und versucht habe lief das Programm nicht, da ich es nicht Starten konnte.
Also musste es deinstalliert bleiben, weil es das ganze System lahmlegte.
Die Antwort von dem Support war, dass Sie mir kein Geld zurückerstatten können, da ich nicht an einer Fehlerlösung arbeiten "wollte", was aber nicht ging, da ich das Programm deinstallieren MUSSTE, weil sonst mein System nicht läuft.
Das Programm und den Support kann man vergessen
**Also Geld weg & kein Programm.**
Response from StreamGaGaAug 15, 2025
Sehr geehrter Kunde,
es tut uns aufrichtig leid, dass Sie eine so negative Erfahrung mit unserer Software gemacht haben. Wir haben Ihren Kommentar sorgfältig gelesen.
Wir verstehen, dass es bei Software in bestimmten Systemumgebungen zu Kompatibilitätsproblemen kommen kann. Unser Support-Team hat Sie um die Log-Dateien gebeten, da dies ein standardmäßiger und notwendiger technischer Schritt ist, um das von Ihnen beschriebene Problem des „Einfrierens des Systems“ zu analysieren und zu beheben. Ohne diese entscheidenden Informationen können wir die Ursache des Problems leider nicht feststellen und Ihre Anfrage daher nicht gemäß unserer Rückerstattungsrichtlinie bearbeiten, die eine Bestätigung eines unbehebbaren technischen Fehlers in der Software erfordert.
Wir weigern uns keineswegs, eine Rückerstattung zu leisten, sondern benötigen einen grundlegenden Prozess zur Überprüfung des Problems. Wir möchten Sie herzlich einladen, uns erneut über unsere offizielle Support-E-Mail [email protected] unter Angabe Ihrer Bestellnummer zu kontaktieren. Wir sind mehr als bereit, Ihren Fall erneut zu prüfen und unser Bestes zu tun, um eine zufriedenstellende Lösung für Sie zu finden.
Vielen Dank für Ihr Verständnis.
DB
Dennis B.
They hide the Windows uninstaller
They hide the Windows uninstaller, so off to a dodgy start. It didn't work for DRM video either so why not use a free tool? To uninstall execute "C:\Program Files\StreamGaGa\StreamGaGa\uninstall.exe"
Response from StreamGaGaAug 4, 2025
Hello, thank you for your feedback. We do not hide any features, and we do support downloading DRM-protected videos, provided you are authorized to watch the content you want to download. For some paid streaming platforms, you need to have an active subscription to access their videos. As long as you can watch the videos, StreamGaGa will automatically detect the download path.
Please also make sure to choose the correct downloader—for example, if you want to download Netflix videos, you need a Netflix subscription and the StreamGaGa Netflix Downloader. For downloading videos from any supported sites, subscribe to the streaming service and use StreamGaGa One.
If you encounter any issues, feel free to reach out for assistance by sending email to our customer service [email protected], and they will take care of it properly for you.
CO
Consumer
Dreadful, go for TuneFab instead!
Shockingly awful! Software is buggy, the like others have mentioned the tv episode downloader is broken and 99% of your YouTube videos come out scrambled and there is literally NO customer support, you receive a automatic reply and nothing more. Go for TuneFab’s video downloader, better price, beautiful software and customer support is actually supportive! Don’t waste your money here.
Response from StreamGaGaAug 4, 2025
We are sorry to hear about your experience. If you encounter any technical issues, please contact our official customer support team, who have professionals ready to assist you. We respect TuneFab as a similar product and do not wish to discredit them. If you have more feedback about their software, we encourage you to share it on their official review channels. Thank you for your understanding.
MK
Mark K.
very much a ripoff
very much a ripoff, run forrest run
Response from StreamGaGaAug 7, 2024
Hi, the software has been in regular operation for more than 10 years and there is no scam here. If you have a question please send email to our customer service [email protected], and they will take care of it properly for you.