StravaReviews of strava.com

So you cannot cancel in the middle of a yearly membership, you can only non-renew. I had no issue with that. What I had an issue with was that after I non-renewed they charged me for renewal?! I could not get in contact with anyone. There is no way to report the error. All you can do is try and non-renew again and hope for the best. I am trying to get a refund through google pay and I requested the deletion of my account. I better not be dealing with this next year. Any company that is happy to take your money but gives you no recourse when something goes wrong is unethical.

My runs are all flagged of a sudden. Their support is none existing and they want you to pay for this nonsense. I will stick to my Garmin connect.

Strava don't answer requests or complaints at all.. Seeing less and less features on their platform, their only focus is the sosial part. We did not join strava to use it as an Facebook replacment.

Strava will not speak to you to resolve an issue. They send links to solutions that are very generic and do not address specific issues. Their customer services are less than helpful. My issue remains unresolved after two months - I have simply given up!

Strava is not worth using, it doesn't sync, none of the suggested options in support or online work. Better to use another app.

I want to delete my deceased husband's strava profile and account, but there is no way to get this done unless I join strava myself. I don't know what to do and it's been two and a half years and the guys he used to cycle with are very uncomfortable at this stage with his profile being up there.

You deleted my post on your facebook so I'm posting here too to hopefully get an answer from you. I have been charged £47.99 for an upgrade to your app that was sold to me as a free trial for 14 days. I was completely unaware that you would immediately take nearly £50 as the notification on your app says 'free trial'. I have tried to issue a refund through the app store, within minutes of making the purchase and apparently, I am not eligible and I have no idea why. This is completely unacceptable and I don't know what else to do. Please refund me this payment. £50 is a lot of money for an upgrade that I have not used, especially when your notification on the app advertises it to be a free trial. Please.

Clearly Strava have no intentions to really support sports other than swimming, cycling and running as complaints about the lack of information delivered for all other sports options can be traced back around 5 years at least. Seems to me that advertising Strava for any other sports is really false advertising because we can't extract much meaningful data from non-Strava sports. There is not even a distinction between off-road and on-road running/cycling, or pool/open water swimming which are very different sports in their performance elements.  Splitting, e.g. watersports into the various components is obviously just a lame attempt to disguise the fact that Strava don't care. If they were prepared to support watersports they should devote the same detail to them as their core sports instead of providing a token option. Further evidence of their lack of interest is evident in the extremely limited options for clubs to build leader boards. All up, very poorly done Strava. I can see why so many athletes are no longer using your platform when I look across the opposition offerings.