StravaReviews of strava.com

AVOID AT ALL COSTS. I've asked seven times for my account to be deleted. I get the same answer or completely ignored. People can still access my data even tho I don't want them to. Indescribably angry. Poorest customer service and website I've ever had the misfortune to go near

Strava automatically took the £47.99. Unfortunately I mistook this for a fraudulent transaction after several suspect/fake PayPal emails. I queried this with PayPal. Strava have cancelled my subscription, so basically l have nothing to show for my money. No contact from Strava. As others have said, good app spoilt by greed.

Just don't do it!!! Terrible company.

Today the app stopped recording 8 times in less than three miles. Once to ask if I wanted to change settings. Once asking to access my photos. Once trying to get me to pay for a premium subscription. The other times just because. This isn’t the first time it’s pulled this.

Awful support even when paid subscription and stripped site of features when not. Try a different app.

I've been paying my annual fee to Strava since 2018. I paid my annual fee for 2020 but unsubscribed for just a month as I would be on holiday when I tried to restore subscription, it came up as 'error report to Strava help', I was then sent a ticket ways it might get back going which I found didn't work which has cost me many hours. I'm now asking for a total refund due to the fact the app doesn't work and that it shows I'm on free Strava and not paid? But I'm not hopeful judging by my experience with their help centre. I've also found in the past that when its working Strava isn't accurate

My cycle ride with Strava Today was awful, it did not record my cycle back home from town centre so I find Strava sometimes poor it automatic pause/restart did not restart and I took the same route from town as I did to town, this needs looking into as to why it doesn’t work properly

This was the worst ever experience with a company. They have offered a 2 months free premium subscription - which I accepted because they started to charge for previously free features. So far so good, but after 59 days they have charged my card for a full year without a notification at least. I've a opened a ticket and asked refund, which they didn't bother to answer, and closed the ticket after 3 days because they "never heard me back". That's a lie. Even their support center doesn't show any reply from them. I have replied that the case hasn't been solved, and "I'm not satisfied" with their solution - still no answer. This company is a sinking boat still collecting fares.