Warren L.
Very inaccurate
Very inaccurate. I became suspicious of my times so started checking them with a stopwatch. I found Strava to be +/- up to over a minute on a 20 minute run.
Designed by athletes, for athletes, Strava’s mobile app and website connect millions of runners and cyclists through the sports they love.
Strava (strava.com) has 488 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Outdoor & Winter Sports · Los Angeles, California
Excellent

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Excellent
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Excellent
Outdoor & Winter Sports · Torrance, California
Excellent
Showing 367 reviews with 1 star · Clear filters
Warren L.
Very inaccurate. I became suspicious of my times so started checking them with a stopwatch. I found Strava to be +/- up to over a minute on a 20 minute run.
Matt M.
Waste of time. Subscribed to access heart rate analysis. Initially worked then stopped for no reason. Suggested fixes don’t work , response from support zero. Chat rooms full of users with same issue - obviously ignored . Cancelled subscription and deleted account.
Jennifer
I had a free trial which they offered to extend by 30 days. I accepted and about 5 days later I was charged the full year. They said they would re-fund but I've not heard anything and received no refund. They are taking peoples money without permission and I don't intend to accept it.
Reza
Non existent support. I raised a query with regard to payment at Strava. I contacted support and didn't even get a response. I am paid member too! I will not be resubscribing again as they didn't have the courtesy to acknowledge my request.
Morten W.
Fuskere. Typisk scamsystem - prøv gratis, og vi siger ikke alt for højt at det koster en formue hvis du glemmer at sige det op i den gratis prøveperiode, som mange laver når de er fuldt optaget af at sætte deres nye cykelcomputer op.
scott J.
I really don't know why people think this app is good? Its interface is absolute crap and non intuitive. The home screen looks like a dog vomitted into my phone. One star is way too much, people rating it more than 1 star must have very low expectations and must be blown away when they use a well developed app.
Elliot W.
This company is horrendous to deal with. The support is virtually non existent. Expect to be ignored for weeks or months. As somebody else has mentioned there are clear red flags with this company. Ps i literally created a trustpilot account just to write this single review, thats how bad they are
Phil B.
Worse customer service, actually customer service is non existent. So hard to cancel and get refund after trial period has finished. Don't sign up, the original service was so much better. Avoid at all costs