StravaReviews of strava.com

I paid for a year's subscription to Strava for boyfriend's Christmas present. I received a receipt via email stating that all I had to do was wait until 25 December and there would be "one happy athlete". Strava has still not sent anything - a terrible Christmas present which is still missing and they can't even blame Royal Mail... I look forward to receiving an extended subscription or a refund.

I cancelled my subscription but,they will not give back my money,no help at all.waiting for papal to help me!Transaction ID 81H15005Y07165833 Invoice ID 9f1ddc6fb7 $76.99 gone from my bank account .no reply to my many emails to company.

It’s took 10 weeks to get the problem solved which, with appropriate and simple direction could have been solved 9 weeks earlier. Strava subscription way too expensive for this uncaring service. I won’t be re-subscribing and would ask for my subscription refund if it were possible.

Im trying to contact strava about them taking money from my credit card that I do not remember giving them permission to do so. l cancelled my account. But I cannot find any way to contact them now .. I am disputing them taking the money out but would like to talk to them .. but unless I sign in with a new account I cannot find any way to talk to them. I am reluctant to sign in again .. Can anyone help

Flyby shut down is major dum action performed by Strava - without any mails or notifications Strava turns of Flyby for everybody - for security issues ! Which issues? Everybody can see where you have been ridden anyway

They underhandedly and misleading pushed me into subscribing for their premium service. When I realised that I was going to be charged I cancelled my presciption but it wouldn't update and they took my money. They won't issue me a refund now. Really angry.

Very Poor. They supposedly offer a 2 month trial which is a con that sends you to a page which takes 1 year payment in full. Tried to sort this out with customer service but they don't reply, just an automated message. Need to employ more customer service if they expect people to pay annual subs.

Den kostenlosen Teil der App nutze ich schon lange und bin zufrieden. Aber die bezahlte Mitgliedschaft war ein riesen Fehler. Nach dem kostenlosen Testmonat wurde der Jahresbeitrag eingezogen, aber mein Status wurde auf den unbezahlten Modus zurückgesetzt. Die Mitgliedschaft kann ich nicht kündigen, da ich bei denen trotz Zahlung keines bin. Der Support ist mangelhaft, ich habe eine Anfrage rausgeschickt. Nach einer Woche sollte ich angeben, ob sich das schon von alleine geklärt hat. Mehr passierte in den letzten 3 Wochen nicht. Der Status ist weiterhin offen, noch nicht einmal in Bearbeitung. Es gibt keine Mailadresse und keine Hotline.