StravaReviews of strava.com

I paid for an annual subscription in December, 2021. Strava continues to invoice me for the subscription. I have proof of payment. I am not receiving the service that I paid for. Customer service is nonexistent.

Strava used to be good but they do nothing about E bikes or rides being recorded as runs ruining the leaderboards. If you want to compete on climbs it is pointless as they could easily use an algorithm to detect e bikes or just give people a nudge if the activity looks incorrect. Most people record what bike they used so even it is confidential to the user they could ask you to log if it is an e bike or regular bike. Any city road leaderboard for runs is dominated by people on bikes. It used to be a good training tool to try and climb the leaderboard and compete with others but it is useless now. If there are 500 runners on a segment the top of the leaderboard is unlikely to be someone who's done their first 5km run and recorded it on an phone. This would be obvious to Strava and they could just give you a prompt before you save the activity. Then they started charging for the privilege and giving almost nothing back in return. They say you can flag an activity but it shouldn't be up to you to identify millions of wrong activity recordings. For these reasons I'll be getting rid of Strava.

App & website zijn doorgaans goed maar Strava Support is werkelijk waardeloos. Na de initiële communicatie en mijn terugkoppeling op de door hun geadviseerde stappen (mbt mijn melding van een netwerkfout die optreed wanneer ik de app wil starten) antwoord de Support helemaal niet meer. Inmiddels bijna 3 weken en 5 reminders verder en nog steeds geen antwoord of oplossing.

Strava ist ein Saftladen. Wurde seit November '21 mit Promotion-Mails animiert mir 1 Jahr Membership + 2 Monate Gratis zu bestellen. Habe dann am Ende per PC die Bestellung aufgegeben am 24.12.21. Am 27.12. wahrscheinlich wegen Feiertagen wurde dann endlich überwiesen. Seitdem von Strava keine Mail Bestätigung. Auf Anfrage: Man kann meinen Geldeingang nicht zuweisen, obwohl ich 2 mal bei Antrag die Mail angab die ich für mein (gratis) Konto dort verwendete. Nun sind 59,99€ futsch und niemand weiß angeblich wo das Geld hin ist. Doch es ging nach Strava San Francisco. So nicht Strava. Widerstand von meiner Seite ist angesagt ihr Scamer.

En elendig app som overhoved ikke følger den rute som du går.

I am not unhappy with Strava itself. I happen to have an issue with something broken in my profile. When you then try to have it repaired, communication with helpdesk is a continuous disconnect. Answer after answer they (..) come with totally unrelated (random ?) feedback. It is either a very bad AI on their side or an incompentent person. And it ends with 'good luck' - without a resolution. In case someone at strava is reading along and has any interest in improving customer experience : case 2278210.

A reaaaal scam, i didn t even know this thing until 170$ have been taken off from my account, i didn t even fil anything, didn t put my credit card or anything, stay away from it as far as you can. I had to cancel my credit card and all, they took a bit of money everyday from my account.

Lousy. Consistently fails to record distance and time. Uninstalled and reinstalled - nope. Still rubbish.