StravaReviews of strava.com

Got charged for a subscription I was not aware of. No refund or reply. An example of not to use Zendesk…

had a free trail for a week charged me ive canceled my subscription and sent 3/4 emails to confirm id like a refund which I am entitled to do as I am well inside my 14 day period. however no one has replied or anything its been 8 days now. very boring and disappointing customer service.

FATMAP is killed due a poor Strava Quality!! They were not able to put FATMAP functionality inside their own app and refuse to pay refund for those that have purchage FATMAP licence. Company with 0 customer focus and also destroy companies that were doing a good work, Shame on you Flavio

Ich habe gerade mein Kennwort geändert, alle Daten weg, nur meine Follower sind noch da, nicht einmal die von Aktionen mit anderen zusammen sind noch da. Diese App ist das Geld nicht wert.

I got a subscription a year ago. After a few months the app kept crashing. So, I cancelled my account. This weekend I had a notification from my bank to say a withdrawal of £54.99 had been taken from my account. There was no notification of this. I don't have automatic renewal on any accounts, but Strava don't have an opt out and just take it anyway. They don't send any notifications of cancellations or any changes. There is no way of contacting customer services. This leaves them free to help themselves to your money every year

Vreselijk bedrijf. Doen er alles aan om je te laten betalen en blijven laten betalen. Heel moeilijk om je lidmaatschap te annuleren. Betalen via creditcard wordt ten zeerste gestimuleerd maar afzeggen blijkt dan plots moeilijk en verscholen op de website. Voor gebruikers misschien de moeite maar het probleem is dat sommigen het "eens willen proberen" en dan ben je snel geld kwijt zonder dat je het beseft.

Never got any answer to my problem No help at all Even Apple support took Time to help me with my Strava problem

Trajet, temps, kilométrages inexacts.