StravaReviews of strava.com

Wat ontzettend triest dat jullie luisteren naar jaloerse mensen die activiteiten rapporteren! Drie records gereden (QOM) die niet meer meegeteld worden. Ze zijn zonder pardon (en zonder hoor/wederhoor) van de lijst verwijderd. Waar wordt dit op gebaseerd? Het jaloerse biggetje dat bovenaan stond en de activiteiten gerapporteerd heeft? Waarom betaal ik voor een lidmaatschap als jullie zulke streken leveren?

Not even 1 star — Extremely disappointing and unfair experience I have never experienced such a disappointing and frustrating situation with an app. After spending a long time building my profile, recording and keeping my cycling and hiking activities on Strava, following the platform’s rules and investing time in creating an entire ecosystem around my activities, my account was permanently suspended and I was accused of “Inauthentic Behavior.” The accusations made against me are completely unfounded. What makes this even worse is that I had to wait more than two weeks to receive a response, only to be given a generic list of serious accusations without being told what specific activity, post, photo, or action supposedly violated the rules — which is exactly what I had been asking for since I first opened my support ticket. Imagine spending so much time trusting a platform with your activity history and tracks, building your profile and contributing to its community, only to have everything taken away without a clear explanation — and then being accused of things you have never done. I post photos from my cycling and hiking activities, including mountain views, rivers, and places I visit. How can something as simple as a photo of a mountain or a river from a genuine sporting activity possibly constitute “Inauthentic Behavior”? This is not how a platform should treat its users. The amount of time wasted, the lack of transparency, the extremely slow response, and the fact that I still haven’t been given a specific explanation for what I supposedly did wrong are simply unacceptable. I spent a significant amount of time building my profile and creating an entire history of my activities on Strava, trusting the platform to preserve that data. To have it removed like this, while simultaneously being accused of serious misconduct without being shown any specific evidence, is incredibly frustrating and unfair. I expected much better from Strava. This experience has completely destroyed my trust in the platform.

Ho la funzione gratuita,forse è per questo che su 10 giri 8/9 volte si blocca..(il problema di strada è stato risolto )sarà per questo che non va!!non è granché come applicazione

Apparemment c'est une application pour l'élite, on ne peut rien faire sans devoir payer et très cher en plus. Excusez nous d’être pauvres. C'est pas grave il y a d’autre application tout aussi bien et prévu "aussi " pour nous "gueux"

After being a paid member for a year and using the app faithfully for over three years, I'm now unfortunately going to have to delete it! All because I gave a member a compliment. We are in a really sad place right now if this is what constitutes 'harassment.' "Thanks for writing in. After review, we have determined the following content you posted to Strava violated our Acceptable Use Policy, which is part of our Terms of Service CONTENT: "Hockey legs make great bike legs. Beautiful too:)" Those policies prohibit publishing, transmitting, distributing, or storing content, material, information or data that violates any of the Acceptable Use Policy sections, including but not limited to: Harassment Strava’s policies prohibit any content or behavior that violates any section of the Acceptable Use Policy, including but not limited to: Personal attacks targeting someone with insults, profanity, offensive language, unwanted sexualization, or any other malicious acts. Sharing or threatening to share non-consensual explicit or intimate imagery. Threatening others or wishing harm or death on them. Mocking or belittling someone’s personal loss. Coordinated targeting of another Strava community or account through actions like mass commenting, spamming, and harassment (brigading). Creating accounts dedicated to harassment, brigading, or repeated unwanted contact. Misuse of our reporting mechanisms to harass someone. Doxxing, or encouraging others to harass, dox, or brigade. For more information on the restrictions on content and conduct on Strava, please read the aforementioned Acceptable Use Policy. As a result of these violations, we removed the content from Strava. In the event that you share such content in the future, we may take action to enforce our policies, up to and including permanent suspension of your account. If you believe we have made an error, you may appeal this decision by replying to this email to explain your reasoning and provide any additional information for us to review in support of your appeal. To learn more about the commitment to respect you make when you join the Strava community, please carefully review our Community Standards. We look forward to your respectful participation in our community. Regards, Paul Strava Trust & Safety Team

If I could give Strava zero stars, I would. Once you log out of the app, for whatever reason, it becomes an absolute nightmare trying to get back in. You have to wait for a verification code, which can arrive at any time up to 3 days and then you have just five minutes to use it. How is that supposed to work when you're out cycling, potentially at high speed, and simply trying to access your account? To make matters worse, none of the codes I received actually worked. And rather than making things easier and helping customers, the support process seems to make the whole situation even more frustrating. For an app that is supposed to support people's health, fitness and mental wellbeing, this is incredibly disappointing. My advice would be: look at alternative apps that actually value their customers and provide proper support when things go wrong. Strava seriously needs to rethink its login system and its customer service.

Betalte for et abonnement, som aldrig blev aktiveret på min konto. Har skrevet flere gange uden at få fat i et rigtigt menneske. Kun automatiske svar. Man betaler for en ydelse, man ikke får, og der er ingen at tale med om det. Elendig kundeservice.

I'd been training very hard and made a special trip to the mountains where I planned to gather some baseline stats at altitude. The app stopped working and I missed out on the data I'd been hoping to get. Two weeks later no response from support, not even to acknowledge my initial email. I can't rely on Strava. My companion who pays for the app had a completely different error, and was also unable to track himself! He didn't contact support he just cancelled his subscription. Strava is basically useless seeing as you can't rely on it. If you're at the point where you're number-crunching your fitness my experience is that you need something else. I wonder if they outsourced to AI or cheaper developers?