StravaReviews of strava.com

in contact with customer service at Strava because of an issue. The my never replied

Needed help with login into my account, reached out to Customer Service who have been sending me automated emails, no one actually looked into my issue, they couldn't care less, so disappointed to see how this company evolved from good to unacceptable

Nicht zu empfehlen! Schlechter Kunden support!

Another scam terms of service update. Keep trying to cancel my subscription and it sends me around in login circles.

I genuinely thought I was signing up for a free trial with Strava. Instead, I was charged £54 immediately, with no warning that the payment would be taken straight away. I requested a refund through Apple, but the request was refused. Since I was now out £54, I figured I might as well use the premium features I supposedly paid for. But when I opened the Strava app, I was greeted with another prompt offering a free trial, and I still couldn’t access any premium features. It was as if I hadn’t paid at all. At this point, I’ve paid £54 for nothing. No premium access, no support, and no refund. Extremely frustrating and disappointing experience. I expected better transparency and customer service from a company as big as Strava. Would not recommend

Trotz rechtzeitiger Kündigung meiner einjährigen Strava Mitgliedschaft wurde mein Abonnement um ein Jahr verlängert. Grund: Man muss die Kündigung in Apple Account unter Abos vollziehen und nicht nur in der Strava App. Hinterhältig dabei ist, dass einem in der Strava App angezeigt wird, dass man rechtzeitig gekündigt hat und das Abonnement zum Zeitpunkt x endet. In meinem Fall wurde es dann einfach um ein Jahr verlängert, da ich nicht zusätzlich in Apple Abos gekündigt hatte. Der Kundenservice, entschuldigt sich dafür und schreibt mir zurück, dass er dafür nicht verantwortlich sei, sondern ich mich an Apple wenden müsse. Von Apple erhalte ich keine Antwort. Somit entzieht sich Strava der Verantwortung und mein Geld werde ich nicht zurückgehalten.

Oplichters! Geen 30 dagen proefperiode zoals beloofd. Er werd onmiddellijk 69,99 afgeschreven van mijn rekening. Na directe melding werd terugbetaling geweigerd. Ben niet de enige blijkbaar!?

Don't even download it. It will malfunction on a regular basis. Ran a 5k and it only recorded 1.5 miles of it. Afterwards, I felt disappointed and upset that I was cheated out of my achievement by some broken app. In summary: it is a scam. It even expects you to pay after a while. I deleted it, and I would recommend you do yourself a favor by getting rid of it too.