StrapsCo.com Reviews | Read Customer Reviews of strapsco.com

StrapsCo.comReviews of strapsco.com

4.1742 reviews
Jewelry & Watches
35 Gateway Dr, Ste 100, Plattsburgh, New York

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StrapsCo.com

About StrapsCo.com

StrapsCo is a leading online destination for high-quality watch bands, accessories, and watch tools. Founded with a simple mission—to help people personalize and enhance their watches—StrapsCo has grown into a trusted brand recognized for its extensive selection, fair pricing, and customer-first approach. Whether upgrading a luxury timepiece, refreshing a smartwatch, or replacing an everyday strap, customers can find options designed to fit nearly every watch, wrist, and style.With over 10,000 SKUs, StrapsCo offers one of the largest online selections of watch straps available anywhere, including leather, rubber, stainless steel, nylon, sailcloth, FKM, and more. The company is also widely known for its extensive compatibility across major brands such as Apple, Samsung, Garmin, and Fitbit, making it easy for customers to find the perfect fit without guesswork.The StrapsCo team is committed to delivering a seamless and reliable shopping experience—from detailed product pages and real-world fit photography to fast shipping and responsive customer support. The company understands that a watch strap is more than just an accessory; it’s an extension of personal style. That’s why every product is carefully designed or selected with durability, comfort, and aesthetics in mind.Customers choose StrapsCo not only for its wide selection, but also for the consistency, quality, and care behind every order. Whether someone is a collector, watch enthusiast, or simply looking to refresh their daily wear, StrapsCo is dedicated to helping customers enjoy their watches even more.

StrapsCo.com (strapsco.com) has 742 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: strapsco.com
Category: Jewelry & Watches
Location: Plattsburgh, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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StrapsCo.com reviews

Showing 50 reviews with 4 stars · Clear filters

Mark C.
Jun 9, 2026
Good response time.
Good response time.
Response from StrapsCo.comJun 11, 2026
Thank you for your feedback! We're glad you’re happy with our response time and appreciate your support.
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Jesse Caudill T.
Jun 8, 2026
Shipping is always vague and somehow…
Shipping is always vague and somehow takes 10 days to show up. I ordered the rubber strap that fits the Oris F1 watches - I initially left a lower review, but then realized to some extent, I'm an idiot. Once I put the Oris clasp on, it's a great option. I plan to buy at least one other color in the same strap.
Response from StrapsCo.comJun 11, 2026
Thank you for your feedback. We’re sorry to hear that the shipping timeline felt unclear and longer than expected. We also appreciate your honest comments regarding the strap quality and clasp. Feedback like this is important and will be shared with our team for review as we continue to improve both our products and communication around shipping expectations.
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Viken B.
Jun 2, 2026
They are not perfect but they have good…
They are not perfect but they have good products. I ordered one strap which turned out to be exactly what I wanted. The only two things I would say they can improve is the shipping method. I paid for shipping and yet the package took a full 7 days from NY to CA. The other is a foreign service charge my credit card charged me. Is this company doing business in the US or China? If the product is shipping from the US, we should not have to incur foreign charges of any kind.
Response from StrapsCo.comJun 3, 2026
Thank you for your feedback. We're glad the strap was exactly what you were looking for. We apologize for the shipping delay and understand your frustration. While delivery times can sometimes vary depending on the carrier and destination, we appreciate your comments and will continue working to improve our shipping experience. Regarding the foreign transaction fee, we understand your concern. Although your order was shipped from within the U.S., some credit card issuers may apply a foreign transaction fee based on how the payment is processed. We recommend contacting your card issuer for specific details about the charge. Thank you again for your feedback and for choosing us.
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Linda
May 29, 2026
Please send me a recent invoice for my…
Please send me a recent invoice for my purchase. I can’t seem to find the invoice
Response from StrapsCo.comJun 3, 2026
We’re happy to help. We’ve resent your invoice, please check your spam or promotional folders in case it was filtered there. Let us know if you still don’t see it.
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Calvin Harris J.
May 23, 2026
Second time using this site
Second time using this site. Would have been 5 stars but they were out on some of the straps I wanted.
Response from StrapsCo.comMay 27, 2026
Thank you for your feedback and for shopping with us again! We’re glad you had a good experience overall, and we’re sorry some of the straps you wanted were out of stock. We appreciate your support and hope to have everything you’re looking for next time!
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John B.
May 22, 2026
good
good, excellent, quick answer.
Response from StrapsCo.comMay 27, 2026
Thank you for your feedback! We’re glad to hear you had a positive and quick experience with our support.
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JoAnn G.
May 22, 2026
Several of the leather straps in the…
Several of the leather straps in the size and color I desired were “sold out” which prevents a better rating.
Response from StrapsCo.comMay 27, 2026
Thank you for your feedback! We’re sorry that several of the leather straps in your preferred size and color were out of stock, and we understand how that impacted your experience. We appreciate your support and hope we’ll have more options available for you next time.
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Thomas T.
May 10, 2026
Out of stock, darn it.
Unfortunately, the strap I really wanted is out of stock so I basically settled for another one. 3 for 2 and Mothers Day discount was nice.
Response from StrapsCo.comMay 12, 2026
Thank you for your feedback! We’re glad you were able to take advantage of the 3 for 2 offer and Mother’s Day discount. Sorry to hear your first choice was out of stock.
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