StrapsCo.comStrapsCo is a leading online destination for high-quality watch bands, accessories, and watch tools. Founded with a simple mission—to help people personalize and enhance their watches—StrapsCo has grown into a trusted brand recognized for its extensive selection, fair pricing, and customer-first approach. Whether upgrading a luxury timepiece, refreshing a smartwatch, or replacing an everyday strap, customers can find options designed to fit nearly every watch, wrist, and style.With over 10,000 SKUs, StrapsCo offers one of the largest online selections of watch straps available anywhere, including leather, rubber, stainless steel, nylon, sailcloth, FKM, and more. The company is also widely known for its extensive compatibility across major brands such as Apple, Samsung, Garmin, and Fitbit, making it easy for customers to find the perfect fit without guesswork.The StrapsCo team is committed to delivering a seamless and reliable shopping experience—from detailed product pages and real-world fit photography to fast shipping and responsive customer support. The company understands that a watch strap is more than just an accessory; it’s an extension of personal style. That’s why every product is carefully designed or selected with durability, comfort, and aesthetics in mind.Customers choose StrapsCo not only for its wide selection, but also for the consistency, quality, and care behind every order. Whether someone is a collector, watch enthusiast, or simply looking to refresh their daily wear, StrapsCo is dedicated to helping customers enjoy their watches even more.
StrapsCo.com (strapsco.com) has 742 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
Showing 26 reviews with 2 stars · Clear filters
Wildwest M.
Product is very low quality.
Response from StrapsCo.comJul 8, 2026
Thank you for sharing your feedback. We’re sorry to hear that the product did not meet your expectations. We take quality concerns seriously and would appreciate the opportunity to learn more about your experience. We have reached out via email so we can work on a solution with you.
umer N.
Haven't received the band yet so can't speak to that. But shipping info is bad. It says tracking number but field is always empty. So no tracking when it will arrive. Canada customer.
Response from StrapsCo.comJul 8, 2026
Thank you for taking the time to share your feedback. Please note that we offer different shipping options for our Canadian customers. The option selected at checkout was our standard shipping method via Lettermail, which is expected to arrive within 8 business days and does not include tracking information. All available shipping options and their details are provided on our website during checkout.
Anna B.
Took 10 days until the order was delivered. A lot of the items are consistently out of stock. When you actually need to reach out to customer service for help, it takes 2 to 3 days just to get a response. Also when trying to manage an order issue they can respond from different email addresses, making it incredibly unclear which one you are actually supposed to use for support.
Response from StrapsCo.comJul 8, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear about the out-of-stock items. Our team is actively working on replenishing inventory and bringing those products back as soon as possible. We’d also like to clarify that our records show our Customer Service team responded to your inquiries within 1 business day, and all communication was sent from the same email address ([email protected]). Additionally, our team honored the promotion that was not originally applied to your order, completely free of charge. Once we received your confirmation, your order was processed and delivered within 5 days. We appreciate your feedback and the opportunity to clarify these details.
Mark S.
I have had to reorder three sailcloth straps because an order placed last year yet not intended for use today were all 22 mm which cannot be used on my watches and therefore are useless. I had ordered 20 mm after a previous order for a black 20 mm strap was placed
Response from StrapsCo.comJul 8, 2026
Thank you for taking the time to share your feedback. We're sorry to hear the 22mm straps didn't work out for your current watches. After reviewing your order, we can confirm that 22mm was the size selected, which is why that size was shipped. We hope you'll be able to put them to good use in the future, perhaps with a new watch that requires a 22mm strap!
Brian F.
Just wanted something new and have had a carbon fibre strap from another brand that was amazing so I thought Id give this one a try. The strap is great but the keepers/loops are terrible. Very thin, flimsy and cheap. the material is not the same as in tyhe strap.One was way too big and loose so the strap end wont stay in it. Very disappointed.
Response from StrapsCo.comJun 23, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear the strap didn’t meet your expectations. Our team has contacted you via email to help find a suitable solution for you.
Michael K.
Your site is almost unusable. Not inuitive - real work to get something purchased. And while your memorial day sale is nice it shouldnt get in the way as much as it does.
Response from StrapsCo.comMay 27, 2026
Thank you for your feedback, and we’re sorry to hear about your experience on the site. We understand how frustrating it can be when navigation and promotions make checkout more difficult than expected. Your comments are very helpful, and we’ll share them with our team as we continue working to improve usability and the overall shopping experience. We appreciate you giving us a try.
steven K.
Haven't received my order yet-why
Response from StrapsCo.comMay 20, 2026
We apologize for the delay. The order has now been delivered. Our customer service team has also sent you an email to ensure that you have received it.
customer
Your website was very confusing. I had a very difficult time selecting Fitbit Charge 6 straps. The photos showed à selection of 3, but the options were for only 1 of the 3. I ended up ordering 3 straps, but could not find a strap size selection so I included a note hoping that the straps come in the small to medium size.
Response from StrapsCo.comMay 20, 2026
Thank you for sharing your feedback. We’re sorry to hear that our website was confusing. The strap you ordered only comes in one length, and it falls under the “short” selection, so it should be a suitable option. For future reference, please note that the total length of each strap can always be found in the product description section.