Straight Line SourceReviews of straightlinesource.com

Response from Straight Line SourceFeb 5, 2020

Hello Jason, We are sorry to hear that you are unsatisfied with the service provided to you. We work diligently to get all of our prospective clients the funding they need but unfortunately getting every business approved is not always a possibility. Tim Markowitz has been with for some time now and it is surprising that you weren’t pleased with him as he is a hard worker and usually complimented on his efforts. We take our business practices and company culture very seriously so we will investigate this situation further and use it as an example for training as we are constantly striving for excellent customer service. Being in the funding industry, not getting a business the funding requested is a failure for us so we fully understand how frustrating this is for you. Again, we apologize for the inconvenience you have experienced and as always we wish much success to you and your business.

Response from Straight Line SourceApr 18, 2019

Hi Jason, We are so sorry to hear that you are unhappy with the outcome of your funding application. Unfortunately, due to current circumstances our company was unable to take you on as a client. It is in the interest of Sal and other managers within our firm to do what is best for the company. Please keep in mind that we will be happy to work with you in the future and help you get the funding needed to continually grow your business. Best Regards, SLS

Response from Straight Line SourceDec 26, 2018

Hi Ashur, We are sorry to hear that your experience with our company has fallen short of our standard customer encounter. Please accept our deepest apologies. I would like to ensure you that you will no longer receive calls from our company. Please keep in mind, should you need any additional capital for your business, we would be more than happy to work with you. All the best to you Ashur.

Response from Straight Line SourceJun 6, 2018

Hi Darrell, We here at Straight Line Source strive to give the best customer service to all existing and potential clients. Your experience is definitely not the typical experience and we will work hard to identify how we can prevent this from ever happening again. We appreciate the time you took to provide your feedback. Our goal is to help business owners secure the working capital they applied for, and match them with a merchant cash advance company that can best provide what they've requested. While the process is a different experience for every merchant we assist, there are times when multiple funding companies are reviewing your application and may proceed to check your credit and financial history. We always strive to be clear with our business owners as to what to expect and what standard procedure is. When a merchant cash advance company decides to take your request into consideration, it is out of our hands as to what the specific requirements and stipulations on the end of the merchant cash advance company will be or result in. We will continue to strive to make this as well-understood as possible. We work tirelessly for each of our merchants to match them with a funding company and do not give up easily, so when the outcome is unfavorable, we can only wish our merchants well, encourage them to pay close attention to application requirements, and emphasize that they should resubmit their application at a later date We are more than happy to help you with anything you may need; please feel free to reach out anytime

Response from Straight Line SourceMay 16, 2017

Firstly, we would like to thank you for your business. We sincerely apologize for any confusion. Since your review, our agents have been informed to be more diligent when discussing the details of a contract. Thank you for bringing your experience to our attention.