StqshoesReviews of stqshoes.com

I have purchased 6 pair of STQ shoes. The fit and quality of these shoes have declined horribly. They are no longer made by the same manufacturer and it shows.

The shoes did not fit and return shipping cost $30. Do not buy!!

This review is about their customer service. When I finally got my shoes they were great. I got a response saying my order was accepted, and nothing after that. I reached out to the company via chat 3 or 4 times, and no response until after almost a week. I tried calling, and the phone number was not in service,and no shoes. My last chat to STQ was f I don't get my shoes I will call the bank and dispute what I was charged for my shoes, and I finally got a simple apology for the inconvenience and my shoe came later that week

My "new" shoes arrived dirty with a strong weird smell. I'm not able to use them I'm scared I'm going to get a foot fungus or a rash or something. I've been messaging with their support for about 2 weeks since I've received them but still have not been given a refund or sent a new pair.

Too expensive

The pair I got it’s smaller, I tried to used the chat but got messages saying there wasn’t anyone available, when I finally got a reply, the person kept telling me there wasn’t anyone shoes are true to size, well I tried the shoes again without socks, still too tight, then seen the size print inside the shoes, they’re size 8! I ordered 9, then I was told I have to pay for shipping them back and have to pay a restocking fee of $5.00! So much for hassle and free return. I didn’t make the mistake, the company did. So why do I have to pay for it? Not happy about it, won’t recommend it to anyone and will give me feedback back if someone ask.

Have purchased STQ shoes from Amazon previously and love them. Ordered directly from STQ this time and will not make that mistake again. The shoes didn't work and I requested a return as instructed weeks ago and never heard back from anyone. Since the 30 day return window has passed guessing no one will be reaching out. Just the worst! Customer Service!

Worst customer service ever!!! No phone number and there is no reply when using the chat customer service! Do NOT BUY from this site!! Buyer beware