Olivia A. I.
Box delivered to wrong address
Box delivered to wrong address. Verified by photo definitely not my porch.

We value the power of moving forward in comfort and style.
Stqshoes (stqshoes.com) has 94 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Olivia A. I.
Box delivered to wrong address. Verified by photo definitely not my porch.
Deborah L.
First I waited 2 weeks for my order to arrive. Then I returned a pair of shoes because they were too big. I had to pay to return the shoes plus proof there was no damage. Not good customer service. I do like the pair of shoes I kept but will never order from this company again.
CA
Terrible customer service. I would like to exchange a pair and have emailed two times in the last two weeks with no response. Sizes run big. Was happy to support a USA company but they do not respond to the contact email on their site.
Gracie D.
Your customer service is severely lacking. I returned my shoes for a credit!!!
Belle
Shoes were extremely uncomfortable. Tried emailing twice to request the return process to begin, as instructed on website, but didn't receive a reply. I also tried calling but the phone number listed on their website is not valid. I will contact my bank to have the payment denied.
Elizabeth T.
Not answering on my return after many attempts. I have contacted my credit card number.
Maria Fernanda F.
I didn’t received my package, and the company is no way to be found, i emailed them, called them, and i didn’t have any responds or refund or anything
Thomas S.
Due to security issues I closed a paypal account a few months ago and cancelled the credit card they had on file and got a new card. When I purchased the shoes from STQ they gave the paypal option but I didn't select it. I selected pay with visa and gave them the visa information. Guess what. They ran it thru paypal. I got a reciept from paypal. They now have my information and credit cart information in their files. They looked it up. So now I'm dealing with their security dept again to try to get this taken care of again. And I will now have to cancel this credit card again to make sure they don't have it in their records. Thank You STQ. So if you are buying from STQ and you have any issue with being in Pay Pals records you better ask some questions before you give your infoe to them.