stoveguard.comReviews of stoveguard.com

Finally got my Stove Guard Pro on January 14. Ordered on December 12. Put it in place a few days ago. My wife boiled a small pot of veggies this morning and when she removed the pot there was white ash on the stove top and grate. The Stove Guard has actually started burning!! It didn’t flare up but had a burned area about 3” around one side and left a pile of white ash in the area!!! I’ve emailed the company and included photos so we’ll see where this goes…. Update on 2/2/26.... I sent photos and an explanation and the company returned my money back into my credit card account within several days. For that, I applaud them. However, they never explained anything about the product failure....oh well.

never arrived. no updates on availability. contacted multiple times response was back ordered will ship soon … no production date estimate etc .. never shipped or updated on status . cancelled order

1/20/26 Update: Finally cooked with the new Stoveguard pro in place, boiling water for noodles. Trouble. First smoke/C02 detectors went off. Didn’t see any obvious smoke or burning from the range. After sending my wife to look for trouble around the house, then I checked the stove more closely. There was a white smoke residue on the pot and burner grates. The Stoveguard itself was actually on fire in a couple spots around the burner. I removed the pot and blew out the fire. There was white chalky ash in the burnt area of the Stoveguard. Worried about the invisible fumes that set off the smoke detector. This is our second Stoveguard. The first was their basic model and it worked well for 3 years, but gradually warped over time. This burning model will be going back and I’ll try a competitor this time. 1/17/26 Updated review: Three stars. Finally received pro product on Jan 16th. We’ll see how it performs and I’ll update again then. At least I wasn’t scammed. The company needs to change their online order system to give a realistic expectation of how long it will take to get the pro product. I guess they farm out this product and it was delayed as well as an already long process. If they don’t set a reasonable expectation you are going to get horrible reviews when the confirmation says 10 days and nothing is received for 2 months. And don’t leave your customers in the dark. 1/7/2026 NEGATIVE STARS, Do not buy from this company.. Took my money and vanished. Responses to email inquiries have all said 8 to 10 days, I think automated. That was 60 DAYS AGO. No response to calls or call backs. I would cancel if I could talk to anyone, I have my doubts if this company is still in business. Too bad cause they used to have a good product. This would have been my second purchase, now I’m afraid I’ve been scammed $170 bucks.

I have ordered before and was satisfied. I recently ordered a new cover and realized the same day it was not the same model so i got in touch and asked to cancel the order. They did not get to my request and sent anyway. I said i would keep if they could offer a discount. They said 20.00 on an order over 130.00. Awful customer service. The email after that was just pay you bill basically. I will not refer anyone else again nor will i ever order from them again. They are not inexpensive and they could have and should have done more.

I ordered a Stove Guard stove protector on October 30th 2025 thinking i would receive it in time for Thanksgiving. I contacted their customer support on November 19th asking for a status update and was told shipping was slightly delayed but I should expect my order to be shipped within the next 7-14 days. It is now December 10th and I still haven't received my order nor have they provided any additional update on my order status. I would not recommend this company based on my initial experience.

Beware: Lots of issues with this company that I should have paid attention to. As others have noted, the quality of mine is not as advertised, turns up from the heat of the burners. Takes weeks if not months to receive. In my experience this isn’t a company to trust with your money.

Don’t cover well the stove and don’t hold the liquid spills, very disappointed with the design

Did not fit properly used for 1 week and it melted and curled up. They have yet to answer 4 weeks later. Customer service is non existent. I had to charge back with my bank to get my money back. They may have a warranty but they don't have anyone to talk to about it.