BETH
SUBPAR product and customer service response
We ordered this product April 14. We had to leave town for over two months for my wife's work on April 24. The product had not arrived as promised within 5 business days. When we did arrive back home and opened the product, it neither fit correctly nor seemed durable OR looked okay over the stainless steel of our cooktop. In sum, it is a flimsy, inefficient product that cost a whopping $79.99! The company refused to offer a full refund because we were out of the 30 day window. AND they required me to pay return shipping! Subpar all around.


