StorenvyReviews of storenvy.com

They are the rudest and most unprofessional company I have ever done business with. They didn't have any desire to assist me, they just wanted to place the blame on the Governor of CA and COVID. Spare Me. After 3 weeks, I just wanted what I paid for. But they wanted to give me a 50% discount to wait another week. I agreed but told them if I didn't receive it in a week I would dispute it with my credit card company. They sent me crazy email stating it was my fault and I was stupid for not reading the ad. Stay far far far away from these psychos.

This place is so incredibly mismanaged. May be a great place for startups but rule 1 is to be honest with your customers. Rule 2 is to not make excuses. Failure on both counts. Spent money with no results. Count on BBB getting a note.

They never sent my order it’s been 3 months and no money back don’t trust this website please don’t buy anything there

PLACED MY ORDER SEPTEMBER 03,2020 AT 7:52 PM... IT'S NOW NOVEMBER 11 2020?? I'M IN PENNSYLVANIA ...I CONTACTED/ E-MAILED STORE ENVY THEY BASICALLY SAID I HAD TO CONTACT CHARMING SHOP... SO THEY REALLY BURNT ME FOR 30$ THOUGH.. I NEVER EVER GOT MY CRAYON BOX MAKE UP PALLET FROM CHARMING SHOP AKA STORE ENVY.. WHERE'S MY ITEM? THIS MAKES NO SENSE, 2 MONTHS WAITING N NOTHING...

Unfortunately I ordered an item from a store in this site, and like so many others here, I have not received my item. The store info said shipping time was five to eight days. It's been almost three weeks, and no response from the store. The Storenvy service is also no help, because they say you have to contact your bank to file a claim. I'm just glad I'm only out $18 instead of more. I cannot recommend this site at all.

I ordered an item through Storenvy. Never got my order. After 3 weeks I contacted the seller 3 times by email, nothing. I contacted Storenvy. They said I would receive a response in 3 business days, nothing. I requested a refund, nothing. My suggestion don't use Storenvy. Should be called Storempty.

Storenvy is a fraud. I well tell anyone and everyone to run for the hills. They claim that my order, placed in June, was to be filled by Moooh, one of their online stores. I was sent a confirmation email right away but no shipping information at any point from Storenvy or Moooh. I placed several inquiries to both parties and received no help — certainly no offer for a refund. It is now mid-September and still no word.

I ordered a wedding dress that was supposed to be made-to-size based on measurements. It came miles too big, which I could have worked with, but it had a visible seam around the waist where it should have had a hidden seam. It was supposed to be A-line but hung like a ball gown. I contacted other makers of this same dress and they confirmed that it should have been a hidden seam. I purchased from this seller because they had a reasonable return policy posted. At first, I was offered a return with full refund, or keep it and get a partial refund. I opted for a return and was then told that, because of COVID, they weren't taking and returns or doing refunds. I had to buy a different dress and am out $240. I wish I had seen these reviews before I ordered. Don't risk it!!