StorelliReviews of storelli.com

Received the wrong item in an order and Storelli’s response was fast and helpful. They were able to get me the replacement item in time for my son’s next match. He loves his gear.

Der svares ikke. Jeg vil gerne returnere men de svarer ikke. Og hjemmesiden bliver mere og mere tvivlsom Ordre 102049. Og om lidt er der gået 30 dage 20261015 Efter en dårlig start så skete der noget. Da jeg først fik hul igennem til kundeservice gik det stærkt. Og nu er alt som det skal være. Det tager lidt tid i forhold til Europa men det er fint når man lige husker det er billigt at få sendt. Ændrer gerne fra 1 til 4 stjerner. Varen fejler intet. Super god kvalitet.

I'm updating my original 1-star review to reflect how Storelli handled the situation after I raised my concerns.My exchange experience was very poor. It took approximately six weeks to receive a replacement size despite the returned item having been delivered and documented. For a simple exchange, that timeline was unacceptable.However, Storelli subsequently reviewed the matter, acknowledged the failure, explained that they had worked with their warehouse team to improve the process, and offered a full refund as a goodwill gesture. Throughout those interactions they were courteous, transparent, and took responsibility for what went wrong.While the initial experience prevented this from being a 5-star review, I believe the company deserves credit for listening to feedback, owning the mistake, and making a genuine effort to put things right.